Lines are open:
8am to 8pm Monday to Thursday
8am to 6pm Friday
9am to 5pm Saturday
We may record and monitor calls.
We're delighted to be nominated for three Moneyfacts Consumer Awards!
Vote for us and enter a Moneyfacts prize draw for a chance to win £1,000 for taking part. Terms and conditions apply.
Voting closes on 18 November 2016.
Rising house prices and stricter rules on lending mean that first-time buyers can, in some cases, struggle to afford a home of their own. Find out more about the pros and cons of Bank of Mum & Dad.
Do you know how much your home contents are worth? Take a virtual tour of your home with our Contents Calculator to find out.
Do you need to contact us about your Home Insurance Enhanced policy?