Over 50s frequently asked questions.

If you are aged between 50 and 80 and a UK resident, and you reside in the UK for at least 183 days per year, you're guaranteed to be accepted for the Over 50s Life Insurance Plans.

After we have received your application, you have 30 days to change your mind. A Cancellation Notice will be sent once the plan has started confirming your right to cancel. If you cancel your policy after the cancellation period, or stop paying premiums at anytime, your cover will end 30 days after the 1st missed premium and we wont give you any money back. You can cancel your plan after the 30 day period by writing to us.

Your partner can also apply for a plan providing they are aged 50 to 80 and a UK resident and reside in the UK for at least 183 days per calendar year. However, as the plans are set up individually, they cannot be held in joint names.

Once you've submitted your application, your cover will start immediately and you'll receive your documents within 7-10 working days. If you have any questions in the meantime you can call us on 0370 051 5013 between 9am and 5pm Monday to Friday. Call charges will vary and we may record and monitor calls.

The plans are not savings or investment products and have no cash value unless a valid claim is made.

The Retail Prices Index (RPI) is used as a measure of inflation. It measures the changing prices of everyday household goods and services like food and energy bills, and shows how the cost of living rises over the years.

Yes, the Fixed and Increasing Plans can both be placed in Trust. This will help to ensure that the correct people receive the cash sum from your plan. Find out more about Trusts.

You can usually find your sort code on a bank statement or cheque book. It will usually have six digits in the format of xx-xx-xx. If you still can't find it, call your bank and they will be able to help.

You can usually find your account number on a bank statement or cheque book. It will usually have eight digits. If you still can't find it, call your bank and they will be able to help.

We are committed to ensuring that your information is secure, using the latest secure server software that encrypts (turns into code) all the information you provide us before you send it to us.  This means that any information you send us, using our website, stays private and secure whilst it is being sent.

Read more about our security policy.

When you apply for a plan online you'll see a 'Summary' screen containing all the information you've provided before submitting your application. If you realise the details are incorrect you can use the 'Back' button in the bottom left of the screen to go back and change your details before submitting your application.

This depends on the type of plan you choose.

The cash sum and premiums on the Increasing Plan will be reviewed each year. This will help to protect your cash sum against inflation in the future.

The cash sum will be reviewed each year in line with the change in the Retail Prices Index (RPI). Your premiums will also be reviewed each year and will increase by the change in RPI multiplied by 1.5. To keep pace with inflation, you will need to make sure you can meet the premium increases over the years.

Premiums stop on your 90th birthday but your cash sum continues to be reviewed each year for the rest of your life. Please be aware if you stop paying premiums when due, your plan will be cancelled and you won't get anything back.

With the Fixed Plan, premiums are guaranteed never to go up, and so this plan is ideal if you want the reassurance of a fixed premium.

The Increasing Plan is subject to an ‘annual review’. This means that each year we’ll review your premiums and cash sum to ensure they keep up with the cost of living.

We'll write to tell you at least three months before the plan's anniversary. You can choose to decline the review when we write to you each year, but if you decline please remember that inflation will reduce the cash sum of your plan. You will not be able to restart the increases later if you decline and your cash sum will remain fixed at the value at that time.

When the time comes, a claim can be made in writing or over the telephone. Read more about our claims process.

Our Funeral Benefit Option is designed to help pay towards your funeral costs. With this option, the cash sum from a Fixed or Increasing Over 50s Plan is paid directly to an agreed Dignity Funeral Director, rather than to your estate. When the time comes, your family simply make one phone call to Dignity to set the plan in motion saving them the worry of finding a funeral director. Also, the Funeral Benefit Option will provide an extra £250 on top of your cash sum amount when your plan is used to help pay towards your funeral costs with a Dignity Funeral Director, at no extra cost to you.

Yes, you can change your mind after you have taken out the plan. If you do change your mind about the Funeral Benefit Option please let us know and we will inform Dignity that the 'charge' is to be removed from your plan. Once the 'charge' has been removed your Over 50s Plan will continue as normal, without the Funeral Benefit Option and the extra £250 towards your funeral costs will no longer apply.