We understand how important it is to your clients to manage claims quickly, efficiently and with sensitivity. We try to keep the claims process straightforward and pay out on accepted claims as quickly as possible.


Claims performance

The data in this section comes from Legal & General and the GRiD claims data survey.  It’s an accurate representation of the Group Risk market. Respondents provided figures for Group Life, Group Income Protection and Group Critical Illness claims for 2019.


Market leading is based on 12% of all those covered, protected by our group income protection whilst supporting 26% of all those able to return to work within the deferred period in 2019.

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