01 March 2020

Coronavirus (COVID-19) - Group Protection Update

We want to reassure our customers that existing group protection cover and service will not generally be impacted by Coronavirus (COVID-19). To help, we’ve answered some common questions employers have asked us about our planning and our policy cover here. If you still have questions after reading this please direct them to your Legal & General Account Manager.

Our Employee Assistance Programme (EAP) provider, Health Assured Ltd, is following Government and World Health Organisation guidance. They ask employers to signpost staff to the NHS website and if necessary NHS 111 specifically for COVID-19 rather than the EAP. This helps them ensure that they uphold the highest levels of support for those calling our EAP in crisis.