Leading the evolution of the affordable housing sector

Our ambition

Our ambition is to be the leading private provider of affordable homes in the UK, offering housing tenures households and communities need, with the care and oversight of the highest quality providers.

Our purpose

Our purpose is to increase the supply of affordable housing by investing long-term institutional capital to build more affordable flats and houses for those who need them most.

Delivering a unique customer service

Our expert team of managing providers manages the full life cycle of housing units ensuring value is delivered to residents and communities in the short and long term.

Legal & General Affordable Homes believe that customers across the affordable housing sector have a right to expect excellent service and a quality home. When asked, 1 in 3 HA customers had experienced a problem accessing a service from their landlord in the past three months as opposed to 1 in 8 in the general public in relation to all service sectors.

We’re committed to provide well-managed and high quality homes

Clare and Lisa lived in a private rented flat above a chip (or should we say retail) shop which was damp and not well looked after.

Their new Legal & General home has enabled their children to have more room to play, attend a local school and feel more settled. Claire and Lisa couldn’t be happier with their new home, with provides more security and is cheaper than their previous property.

Our Performance

Customer feedback is extremely important to us. We aim to provide the best in class
customer experience by delivering easy to access, simple to use services for our customers.

Download the latest report:

Performance of our Management Providers delivering services to our customers

Get in touch

Legal & General Affordable Homes

12 Cock Lane