No one wants to be scammed. To keep ourselves safe we all need to guard against fake calls, emails and websites. And other criminal activity.

But how can you protect yourself? And what scams should you be aware of?

What to look out for

Domain Name
Checking the website address to see if it matches the site that its claiming to be. 

Look for spelling mistakes and bad grammar
Are capitals used correctly? Is there a mix of US English and UK English? Carefully check the spelling of links and websites.

Always use a Virtual Private Network (VPN) when connecting to public wi-fi.

Check who the email is addressed to
We will always use your name and never write to you using ‘customer’, ‘client’ or ‘account holder’.

Always
If you are unsure about an email that’s asking you to do something. Login to the known website to check if there are any actions for you to take.

Take Extra care
Is it asking you to take urgent action or respond quickly? If so, it's likely that this is not from a legitimate source; take additional care and follow the above steps to confirm the legitimacy of the sender before responding or taking action.

Woman and child looking at laptop

What to look out for

A call when you aren’t expecting it
Legal & General will never cold call you and we would never ask for personal or banking/credit card information.

Urgency & pushiness

  • An unusual sense of urgency such as ‘you must act now’ is a warning sign of a hacking attempt.
  • Never give out any personal details to someone you are unsure about or who makes you feel uncomfortable.

If in doubt contact us directly by searching for our contact details yourself.

Options to press numbers to be connected
Never press the number. If in doubt, contact us directly.

Always
Contact us first if you're not sure. Use the contact details above.

woman talking on mobile phone

What to look out for

Legal & General will always use your name
And the content of the message will be something you already know about.

Urgency & pushiness
An unusual sense of urgency such as ‘you must act now’ is a warning sign of a hacking attempt.

Strange links
Do not click links where you cannot see the full web address. If you’re unsure, don’t click and contact us.

Look for spelling mistakes and bad grammar
Are capitals used correctly? Is there a mix of US English and UK English? Carefully check the spelling of links and websites.

Always
Contact us first if you're not sure. Use the contact details above.

Man pointing at phone

Report a scam

Something phishy going on?

If you’ve seen, read or heard anything from Legal & General that you think may be fake or a scam, you can report it to the FCA or Contact us

Woman working with laptop

More help & support

Child wearing a bicycle helmet

Be ready, be wary

Find out how to protect yourself from scammers.