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All you need to know to help your customers with a later life mortgage

Lifetime Mortgages - At a glance

  • Lifetime Mortgages eligibility criteria. A customer aged 55 (50 for our Payment Term Lifetime Mortgage) or over, nearing the end of their interest only mortgage term could benefit from a lifetime mortgage. They need to live in the property.
  • Lifetime mortgage products. There are three types of products, Payment Term Lifetime Mortgage where they have to pay the interest each month over a payment term, Optional Payment Lifetime Mortgage where they can choose to pay the interest each month for as long as they want, and Interest Roll Up Lifetime Mortgage where they don’t pay anything. Any unpaid interest is added to the loan.
  • The amount they can borrow. The older they are, the more they can borrow. For Payment Term Lifetime Mortgage, the older or the longer the payment term, the more they can borrow. Use the calculator below to see how much your customer can borrow.
  • The customer must get advice. Legal & General can help customers understand if a Legal & General Lifetime Mortgage is the right option for them. If Legal & General don't have the right product for your customer, they also have access to the whole lifetime mortgage market.
  • Costs involved. Through the partnership between Santander and Legal & General, the advice the customer receives is free and they will not have to pay for a valuation. Some of our products have a £599 fee and the customer must meet the cost of their own legal advice. All customers will receive a cashback of 0.3%. (On a £100k loan this is £300).
  • Interest rates. The rates available change frequently and the adviser will be able to give more information on this. Between 1 September 2023 and 31 August 2024, Santander paid an average of 6.51%. The higher the LTV, the higher the rate that is charged.
  • A lifetime mortgage is a loan that’s secured against the customer’s home which can be used to pay off their residential mortgage balance in full, including any Early Repayment Charges.
  • It must be the first and only charge on the property, therefore please consider any second charges.
  • For our Interest Roll Up and Optional Payment Lifetime Mortgages, there are no affordability checks, we underwrite the property, not the person. For our Payment Term Lifetime Mortgage we carry out affordability checks to make sure your customer can afford the monthly interest payments.
  • If there’s any remaining money, customers can also borrow money to use for home improvements, holidays or to improve their quality of life.
  • There is no end date to the loan. The balance is repaid when the last surviving borrower dies or goes into long term care.
  • Lifetime mortgages can only be bought through a qualified financial adviser.
  • They can be a really good option for interest-only mortgage shortfall customers who want to stay in their homes and ether keep paying interest, or want the burden of a regular monthly payment to go away.

Equity release calculator

This calculator helps you see how much equity your customer could release with a lifetime mortgage, a loan secured against their home.

Before you start

  • The amount your customer can borrow is based on their age and the value of their home, but this might be less when they come to apply. If they are the sole borrower they may be able to release more.
  • If your customer is applying for a joint lifetime mortgage, enter the age of the youngest applicant.
  • They need to be between the ages of 50 and 90.
Your customer's date of birth is
/
/
Is your customer still in employment?
be able to make monthly interest payments until they retire
£
£

This is a guide to the lifetime mortgage products we offer and not advice or a personal recommendation. 

Results

This is an estimate of the amount you customer may be able to release. The amount they can release depends on their property and individual circumstances. There may be cheaper ways for them to borrow money. 

Next steps

Retirement Interest Only Mortgage - At a glance

  • Use the money however they want. Your customer can spend it in all sorts of ways. If they give the money away, the recipient may need to pay inheritance tax in the future. There are few restrictions on how they spend the money. They can even pay off an existing mortgage.
  • Interest is payable each month. The interest due is payable in full each month, so your customer always know how much they owe.
  • There’s no fixed term. They don't have to repay the loan on a specific date. It’s repaid when the customer dies or when they move permanently into long-term care. At this point, the property is sold and the loan repaid. If they take out the loan with someone else, the property isn’t sold until both of them have either died or moved permanently into long-term care.
  • The interest rate doesn’t vary. The interest rate is fixed throughout so there are no surprises. They pay the same amount every month.
  • They can pay more to reduce how much they owe. If they want to pay off more than the interest due each month, they can make overpayments from time to time. So long as any overpayments don’t exceed our limits, there are no charges.
  • They're portable. If your customer wants to move home in the future, they can port the loan to the new property.
  • Our Retirement Interest Only Mortgage is available to people over 55. It’s a loan secured against the value of the customer's home. They pay the interest each month, which means the amount they owe doesn’t increase over time.
  • They can use it for most purposes (including paying off an existing mortgage). What's more, they don't have to repay the loan until they, or the last remaining borrower, die or move permanently into long-term care.
  • If they miss monthly interest payments Legal & General will always try and help. If we can’t resolve the situation, as a last resort their home may be repossessed.
  • Our Retirement Interest Only Mortgage can only be taken out with a mortgage adviser.

Compare our later life mortgages

Our Lifetime Mortgages and Retirement Interest Only Mortgage may appear similar, but it's important to understand the differences between each product. We've pulled out some of the key points below.

Our Lifetime Mortgages

Our Retirement Interest Only Mortgage

Age

50+ for our Payment Term Lifetime Mortgage

55+ for our Interest Roll Up and Optional Payment Lifetime Mortgages

55+

Minimum loan amount

£10,000

£10,000

Maximum loan amount

Determined by your client's age and property value.

For our Payment Term Lifetime Mortgage an affordability assessment is also required.

Up to 60% of the value of your client's home, subject to an affordability assessment

Minimum property value considered

£70,000 or £100,000 for flats, maisonettes, ex council, ex housing association or ex Ministry of Defence properties.

£70,000 or £100,000 for flats, maisonettes, ex council, ex housing association or ex Ministry of Defence properties.

Is there an affordability assessment?

Yes, for our Payment Term Lifetime Mortgage

No, for our Interest Roll Up and Optional Payment Lifetime Mortgages

Yes

Is the loan secured against my client's home?

Yes

Yes

When do they have to repay the full amount of the loan?

The loan is usually repaid when they die or move out of their home into long-term care.

The loan is usually repaid when they die or move out of their home into long-term care.

Do they have to pay interest every month?

No, for our Interest Roll Up and Optional Payment Lifetime Mortgages, the interest is charged on the loan amount plus any interest already added, so the amount owed will increase quickly over time. However, with our Optional Payment Lifetime Mortgage they can choose to pay off some or all of the monthly interest to prevent this.

Yes, for our Payment Term Lifetime Mortgage, they have to pay the full interest monthly for their chosen payment term. As a last resort, their home may be repossessed if they fail to keep up repayments.

Yes - the interest due is payable in full by them each month. As a last resort, their home may be repossessed if they fail to keep up repayments.

Is the interest rate fixed?

Yes. The interest rate is fixed for the life of the loan.

Yes. The interest rate is fixed for the life of the loan.

A mortgage may affect means-tested benefits, your tax position and any future inheritance.

Advice process

Help your customers find out how taking out a later life mortgage works

When your customer takes out a later life mortgage with Legal & General, we're with them every step of the way. Your customer has their own personal advice team who'll guide them through the advice journey. (This is the process Legal & General follow but the steps are similar when using an independent adviser).

Just call us to find out more. No question is too small, we're ready to take your customer's call and very happy to help whatever the query. There's no obligation, no pushy sales tactics and no advice fee. We will also check they meet the basic eligibility if they would like us to. If they meet the eligibility criteria and they would like to progress, we can then arrange a convenient time for our adviser to call them.

They can even join the calls and come to adviser meetings, if they want to include them.

The next person they will speak to is their personal adviser. Whilst they aren’t able to get out and meet the customer in person, they'll still be able to have a face-to-face appointment by setting up a video call with an adviser to gain a deeper understanding of their financial circumstances and discuss any particular needs.

The information gathered by the adviser will then be taken away to create a personalised recommendation for them.

On the video call the adviser will talk them through their recommendation, so that they can ask questions and take time to fully understand the product they’re recommending. This is an important meeting so the customer can invite family or a close friend along to join the call. This can be carried out using a three-way process, which the adviser will be able to provide full details on how this works. If they choose to proceed with our recommendation, we’ll do all the paperwork and submit the application for them.

Ahead of the meetings, they will be sent a short biography and photo of their adviser, so that they know exactly who they're talking to when they introduce themselves.

It's important your customer appoints a solicitor who is qualified to help them with the option they have applied for.

Lifetime mortgage

They'll need to appoint a solicitor who specialises in equity release to act on their behalf and to provide them with independent legal advice. If they have their own solicitor, who isn't a specialist, we do have a panel of solicitors available who we work closely with.

Alternatively, they can contact the Equity Release Council which has a list of equity release solicitors. To help them understand the legal process further, we also have a guide they can download:

Download our guide to the lifetime mortgage legal process

Retirement Interest Only Mortgage

Our advisers will inform them if they need to appoint a conveyancer. This is a solicitor who deals with the property, contracts and any documentation needed. To help them understand the legal process further, we also have a guide they can download

Download our guide to the Retirement Interest Only Mortgage legal process

We’ll arrange for an independent valuation of your customer's house.

Once the valuation is complete and the application is approved, we’ll send them and their solicitor the offer. Their solicitor will discuss the offer with them and make sure they understand the implications of a later life mortgage. It’s important to take their legal advice before they sign and accept the offer.

If they have applied for a later life mortgages you must insure your property for at least the amount set out in their Mortgage Offer. This should be sufficient to cover the cost of rebuilding the property.

A completion date will be agreed and the money will be released to the solicitor, who will repay any existing mortgage or debt against the customer's home. If they have chosen to pay the solicitor costs out of the loan, they’ll deduct these before paying the remainder to them.

Next steps

Reminder!

The information here is for training purposes only and this URL should not be shared with anyone outside of Santander or Legal & General.

Get in touch with us

No question is too small, we're ready to take your customer's call and very happy to help whatever the query.

0808 256 8251

Monday to Friday 9:00am - 5:30pm
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