Adviser Centre

Get in touch.

Calls may be recorded and/or monitored for security, training and customer service purposes. Call charges may vary.

Policy enquiries

ProductPhone numberOpening hours
New business
All products
0370 900 88298.00am-8.00pm Mon-Fri
9.00am-1.00pm Sat
Existing policies
Home Insurance Choices
Landlords' Insurance
0370 900 31108.00am-8.00pm Mon-Fri
9.00am-1.00pm Sat
Referrals
All products
0370 900 88299.00am-6.00pm Mon-Fri
9.00am-1.00pm Sat

Claims

ProductPhone numberOpening hours
Home Insurance Choices / Landlords' Insurance0370 090 55658.00am-8.00pm Mon-Fri
9.00am-1.00pm Sat
Mortgage Payment Protection Insurance – accident/sickness0800 072 83159.00am-5.00pm Mon-Fri
Mortgage Payment Protection Insurance – unemployment0800 072 83169.00am-5.00pm Mon-Fri

Customers can call the claims numbers above 24 hours a day to report a new claim. The opening hours above are the administrative office opening hours.

Complaints - relating to a claim or service

ProductPhone numberOpening hours
Home Insurance Choices0370 900 55658.00am-8.00pm Mon-Fri
9.00am-1.00pm Sat
Landlords' Insurance0370 900 31108.00am-8.00pm Mon-Fri
9.00am-1.00pm Sat
Mortgage Payment Protection Insurance – accident/sickness0800 072 83159.00am-5.00pm Mon-Fri
Mortgage Payment Protection Insurance – unemployment0800 072 83169.00am-5.00pm Mon-Fri
Alternatively, if your customer wishes to complain via letter, this should be sent to:
ProductAddress
Home Insurance Choices
Landlords' Insurance
The Customer Relations Manager
Legal & General Insurance Ltd
Centre City House
5 Hill Street
Birmingham
B5 4US
Mortgage Payment Protection InsuranceClaims Manager
Mortgage Payment Protection Insurance Claims
Legal & General Insurance
City Park, The Droveway
Hove, East Sussex
BN3 7PY

Complaints - relating to administration or sale of policies

Contact areaPhone numberOpening hours
Customer Services Unit0370 900 31108.00am-8.00pm Mon-Fri
New Business Agency Team
Home Insurance Choices
Landlords' Insurance
Mortgage Payment Protection Insurance
0370 900 8829 8.00am-8.00pm Mon-Fri
If a customer wishes to write a letter of complaint this should be sent to:The Customer Relations Manager
Legal & General Insurance Ltd
Centre City House
5 Hill Street
Birmingham
B5 4US

Technical support

 Phone numberOpening hours
Technical Enquiries
(IT support)
0800 010 911 
Launchpad Helpdesk0845 070 1303 

Postal address

Legal & General Insurance Limited
Centre City House
5 Hill Street
Birmingham
B5 4US
Calls may be recorded and/or monitored for security, training and customer service purposes. Call charges may vary.

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LIFESTYLE COVER

Our 5 star Defaqto rated product provides short term cover to protect your clients income if they are unable to work due to accident, sickness or involuntary employment.

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HOME INSURANCE

You can rely on our experience and expertise to protect your clients most valuable asset with our 4 star Defaqto rated product.

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LANDLORDS' INSURANCE

Specially designed 4 star Defaqto rated cover for Landlords', with added options to give extra protection to your client's investments. 

Find out about Landlords' Insurance