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Get in touch.
Calls may be recorded and/or monitored for security, training and customer service purposes. Call charges may vary.
Policy enquiries
| Product | Phone number | Opening hours |
|---|---|---|
| New business All products | 0370 900 8829 | 8.00am-8.00pm Mon-Fri 9.00am-1.00pm Sat |
| Existing policies Home Insurance Choices Landlords' Insurance | 0370 900 3110 | 8.00am-8.00pm Mon-Fri 9.00am-1.00pm Sat |
| Referrals All products | 0370 900 8829 | 9.00am-6.00pm Mon-Fri 9.00am-1.00pm Sat |
Claims
| Product | Phone number | Opening hours |
|---|---|---|
| Home Insurance Choices / Landlords' Insurance | 0370 090 5565 | 8.00am-8.00pm Mon-Fri 9.00am-1.00pm Sat |
| Mortgage Payment Protection Insurance – accident/sickness | 0800 072 8315 | 9.00am-5.00pm Mon-Fri |
| Mortgage Payment Protection Insurance – unemployment | 0800 072 8316 | 9.00am-5.00pm Mon-Fri |
Customers can call the claims numbers above 24 hours a day to report a new claim. The opening hours above are the administrative office opening hours.
Complaints - relating to a claim or service
| Product | Phone number | Opening hours |
|---|---|---|
| Home Insurance Choices | 0370 900 5565 | 8.00am-8.00pm Mon-Fri 9.00am-1.00pm Sat |
| Landlords' Insurance | 0370 900 3110 | 8.00am-8.00pm Mon-Fri 9.00am-1.00pm Sat |
| Mortgage Payment Protection Insurance – accident/sickness | 0800 072 8315 | 9.00am-5.00pm Mon-Fri |
| Mortgage Payment Protection Insurance – unemployment | 0800 072 8316 | 9.00am-5.00pm Mon-Fri |
| Alternatively, if your customer wishes to complain via letter, this should be sent to: | ||
| Product | Address |
|---|---|
| Home Insurance Choices Landlords' Insurance | The Customer Relations Manager Legal & General Insurance Ltd Centre City House 5 Hill Street Birmingham B5 4US |
| Mortgage Payment Protection Insurance | Claims Manager Mortgage Payment Protection Insurance Claims Legal & General Insurance City Park, The Droveway Hove, East Sussex BN3 7PY |
Complaints - relating to administration or sale of policies
| Contact area | Phone number | Opening hours |
|---|---|---|
| Customer Services Unit | 0370 900 3110 | 8.00am-8.00pm Mon-Fri |
| New Business Agency Team Home Insurance Choices Landlords' Insurance Mortgage Payment Protection Insurance | 0370 900 8829 | 8.00am-8.00pm Mon-Fri |
| If a customer wishes to write a letter of complaint this should be sent to: | The Customer Relations Manager Legal & General Insurance Ltd Centre City House 5 Hill Street Birmingham B5 4US | |
Technical support
| Phone number | Opening hours | |
|---|---|---|
| Technical Enquiries | 0800 010 911 | |
| Launchpad Helpdesk | 0845 070 1303 |
Postal address
| Legal & General Insurance Limited Centre City House 5 Hill Street Birmingham B5 4US |
General Insurance
