Gender directive.

Latest news

• Protection Matters - Gender Directive - Last week for Gender-specific business - Opening hours  PDF: 60KB
• Protection Matters - Gender Directive - Gender-specific business - Post G-Day policy alterations  PDF: 54KB
• Protection Matters - Gender Directive - We're informing you of underwriting decisions sooner  PDF: 57KB
• Protection Matters - Gender Directive - Individual Protection pricing is now gender-neutral  PDF: 66KB
• Protection Matters - Gender Directive - Underwriting times (Q38275)  PDF: 54KB
• Protection Matters - Gender Directive - Adviser checklist (Q38176)  PDF: 60KB
• Protection Matters - Gender Directive - Gender neutral pricing from 21 November 2012 (Q38088)  PDF: 137KB
• Protection Matters - Gender Directive - How we're helping you and your clients (Q38015)  PDF: 132KB
• Protection Matters - Gender Directive - Effective pipeline management (Q37922)  PDF: 38KB  
• Protection Matters - Gender Directive - Getting the dates right (Q37839)  PDF: 56KB
• Protection Matters - Gender Directive - Checking clients' details (Q37746)  PDF: 130KB
• Protection Matters - Gender Directive - Underwriting  PDF: 42KB
• Protection Matters - Gender Directive - Pipeline completion  PDF: 57KB
• Gender Directive - Press Release 21-9-12  PDF: 52KB

Our new OLP Connect automated underwriting emails will help inform you when an underwriting decision has been reached. This email will simply tell you that a decision has been made and includes a link that will take you through to the case details on OLP Connect.

To make the most of this new functionality you’ll need to ensure you have a valid email address in the ‘Agent Profile’ section of OLP Connect.

SAVING YOU TIME
• You’ll still receive the normal decision letter in the post (if you have ticked the ‘offer letter’ box in your correspondence preferences), however, the email will inform you sooner.
• For your joint life cases, you’ll receive a decision email when the first life is underwritten. This is a slight change to the current process where a letter is only sent when the second life is underwritten.
• If your client has applied for several products, you’ll receive a single email alert when the underwriting decision is reached on all products.
• If you want to ‘opt out’ of receiving these automated emails, you can do so via the ‘Agent Profile’ section of OLP Connect.