Protection Really Matters

We want to share with you some of the real life experiences of our protection customers. Each of these customers are thankful that their adviser recommended protection to them, and each of these customers are thankful to Legal & General for a smooth and caring claims process.

Caroline and Brian

Caroline and Brian have been married for many years and have a teenage son. When Brian suffered a permanent disabling injury to his back they claimed on their mortgage payment insurance. Our claims handler discovered that they also had a critical illness cover policy. Whilst waiting for the claim to go through, we also began the process to see if we could pay out on the £30,000 critical illness policy.  We could, so we did. They were thrilled.

Caroline and Brian Logue's story - VIDEO: 4 mins

If you would like to share Caroline and Brian's video with your clients please request a downloadable file from us by emailing us your request: protection.campaigns@landg.com. We will endeavour to respond to you within 2 working days.

Susan

When Susan suffered a devastating fall, she was faced with not only the challenge of recuperating but also the challenge of paying her bills and her mortgage. One day whilst looking through her paperwork she realised she had a Legal & General policy. See her story:

Susan Walker's story - VIDEO: 13 mins

If you would like to share real client stories with your clients you can download the 3 flyers, the sample emails and the sample letters to the right of this page. Alternatively please contact us on the email address above for a downloadable file of Caroline and Brian's story.

These stories have been designed to protect our clients identity so all names have been changed.