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Our claims payment record.
- Our death claims paid in 2012 increased to £274 million from £264 million in 2011.
- We paid 93.1% of critical illness cover (CIC) claims in 2012 - £209 million.
- We paid 91% of income protection benefit (IPB) claims in 2012.
- We've paid over £1.2 billion in CIC claims since 2003.
CIC claims summary:
- Total number of claims paid - 3,080
- Average payout - £67,535
- Average age of claimants - 48 years old
The top five reasons for CIC claims are the same as last year:
- Cancer
- Terminal Illness
- Heart Attack
- Multiple Sclerosis
- Stroke
6.9% of CIC claims rejected:
- Number rejected for non-disclosure – 76 (2.3%)
- Claims not meeting definition – 152 (4.6%)
IPB claims summary:
- 49% of claims paid last year received more than £500 of benefit per month
- Average age of claimants - 42 years old
The top three reasons for IPB claims in 2011 were:
- Musculoskeletal
- Mental illness
- Neurological
9% of IPB claims rejected:
- Proportion rejected for non-disclosure – 3%
- Claims not meeting definition – 4%
- Financial reasons – 2%
Source: Legal & General Claims Department 2013, based on critical illness and death claims finalised in 2012.
Need more information?
Protection sales team
0845 273 0010
0845 273 0010
Monday to Friday 9.00am to 5.00pm.
We may record and monitor calls. Call charges will vary.
Please send completed Trust Forms to: Trust Team, City Park,
The Droveway, Hove, East Sussex, BN3 7PY
Key documents
CIC - Client Claims Stats Brochure (W11441)
PDF: 620KB
PDF: 620KB
CIC - Adviser Competitor Flyer (W13049)
PDF: 648KB
PDF: 648KB
Guide to Critical Illness Cover (W11353)
PDF: 908KB
PDF: 908KB
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