
My Scheme Updates
We're delighted to announce we're rolling out My Scheme Updates (MySU), our new scheme management tool.
Resolving queries
Once you’ve uploaded a file, you may be presented with one or more queries about the information provided. Here we’ll walk you through the types of query that may be raised, and how you can manage them.

Resolving ‘Expected members not received’ queries

Resolving ‘member not allowed’ queries

Resolving ‘Partial match identified’ queries

Resolving record format queries

Resolving ‘member unknown to Legal & General’ queries