Useful links
Gov.uk
The government’s site for information on pensions – including the State Pension, Pension Credit, taxation, pension allowances and a lot more.
MoneyHelper
MoneyHelper is a free, government organisation that offers guidance to make money and pension choices clearer.
MoneyHelper
Holborn Centre
120 Holborn
London
EC1N 2TD
Tel: 0800 138 7777 (English)
Tel: 0800 138 0555 (Welsh)
The Pensions Ombudsman
An independent organisation set up by law to investigate and resolve complaints and disputes arising from pension schemes.
The Pensions Ombudsman can be contacted at:
The Office of the Pensions Ombudsman
10 South Colonnade
Canary Wharf E144PU
Tel: 0207 630 2200
The Pensions Regulator
The Pensions Regulator regulates workplace pension schemes and it can step in where it feels that a scheme is not being run properly or where it has evidence that members’ benefits are endangered. The Plan’s administrators and professional advisers have a duty to report to The Pensions Regulator if they believe there have been any irregularities in the running of the Plan.
The Pensions Regulator can be contacted at:
The Pensions Regulator
Napier House
Trafalgar Place
Brighton BN1 4DW
Tel: 0345 600 0707
Pension Wise
Pension Wise is a government service from MoneyHelper that offers free, impartial guidance about your defined contribution pension options.
They can be contacted at:
MoneyHelper
Holborn Centre
120 Holborn
London
EC1N 2TD
Tel: 0800 138 3944
Pension Tracing Service
The government’s tracing service if you’re unable to find pensions left with previous employers.
The Pension Tracing Service can be contacted at:
The Pension Service 9
Mail Handling Site A
Wolverhampton WV98 1LU
Tel: 0800 731 0193
Mastertrust
Your pension plan is part of the Legal & General Mastertrust scheme. The Mastertrust is a defined contribution (or money purchase) pension scheme which different employers can join. It is overseen by a board of Trustees who are legally bound to look after your money and put your best interests first.
The Trustees appoint Legal & General Assurance Society Limited to administer the Scheme on their behalf.
Your employer has joined the Mastertrust by deed of participation. If you'd like more information on how the Mastertrust works you can visit the Mastertrust website: