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Guidance and Support

This site has been designed to provide useful guides and tools to help administer your schemes and support you in communicating to your employees

Problems with submitting your pension files? Help with most common error messages and answers to generic questions to help you manage your scheme.

Guides and online demos to help you submit joiner and contribution information easily using our Manage Submissions system.

We provide employees with a number of useful resources to help explain the basics of managing their finances, auto enrolment, pensions and savings.