Write to us.

If you'd like to send us a letter, you can find all the necessary address details below.
Some departments can also be contacted via email.

 

Investments
By email:New ISA & Unit Trust business and sales enquiries:direct.investments@landg.com
Existing ISA & Unit Trust customers:investments@landg.com
New and existing Investment Bond customers:customer.response@landg.com
By post:For all enquiries relating to ISAs and Unit Trusts:Legal & General Investments
PO Box 6080
Wolverhampton
WV1 9RB
For all enquiries relating to Investment Bonds:Legal & General Assurance Society Limited
City Park
The Droveway
Hove
BN3 7PY

Fax: 0845 070 6365
Pensions
By email:For all enquiries relating to individual personal pensions:customer.response@landg.com
 For all enquiries relating to a pension arranged by your employer:employerdedicatedteam@landg.com
By post:For all enquiries relating to individual personal pensions and Stakeholder pensions for individuals:Legal & General Assurance Society Limited
City Park
The Droveway
Hove
BN3 7PY
With Profits
By email:All enquiries relating to with profits bonds, endowments and pensions:customer.response@landg.com
By post:For all enquiries relating to with profits bonds, endowments and pensions:Legal & General Assurance Society Limited
City Park
The Droveway
Hove
BN3 7PY
Life insurance
By email:Do you already have life insurance with us?fctlife.enquiries@landg.com
Have you started or are you going through a new application?stratp.directlife@landg.com
Are you looking for a new life insurance policy?direct.term@landg.com
Where are my vouchers?Please remember that vouchers are issued four
months after your policy start date.
For example, if your policy started on the
1st of January 2014, you become eligible four months
later on 1st May 2014.
Vouchers are issued within three weeks of your eligibility
date via standard post with Royal Mail.
If you have any further queries please read the full terms and conditions
Do you need to make a life insurance claim?life.claims@landg.com

Do you need to make a critical illness cover claim?
health.claims@landg.com
By post:For existing customers with an enquiry relating to life insurance:Customer Administration Team
Legal & General Assurance Society Limited
City Park
The Droveway
Hove
BN3 7PY
Annuities
By email:New pension annuities customers:annuitysolutions@landg.com
Existing annuities customers:apsteam.pss@landg.com
By post:For all new enquiries relating to our Pension Annuity:Annuity Solutions
Legal & General Assurance Society Limited
1st Floor
Knox Court
10 Fitzalan Place
Cardiff
CF24 0TL
For existing customers with a query relating to their annuity:Legal & General Assurance Society Limited
Legal & General House
Kingswood
Tadworth
Surrey
KT20 6EU
Home insurance
By email:New home insurance customer:direct.gi@landg.com
Existing home insurance customer:customerservice.gi@landg.com
By post:For all enquiries relating to home insurance:Legal & General Insurance
PO Box 6984
Birmingham
B5 4BR
Mortgages
By post:For all enquiries relating to Mortgages:Legal & General Mortgages
Customer Services Centre
North of England House
Doxford International Business Park
Sunderland
SR3 3XG
Bereavements
By post:For Life Policies starting with 00, 01, 02, UK and 0M0 and Investment policies starting with US:Death Claims – Life and Investment Policies
City Park
The Droveway
Hove
East Sussex
BN3 7PY
For ISAs and Unit Trusts with 6 or 8 digit account numbers:Death Claims – ISA and Unit Trusts
Legal & General Investments
PO Box 6080
Wolverhampton
WV1 9RB
To find our phone numbers please view our Contact us page.

Life insurance

Do you have questions about life insurance?

Take a look at our FAQs
or contact us.

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