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Contact us.
The contact details in this section are for Investment products only. For all other contact us details (except International Portfolio Bonds) visit our main contact us page. For International Portfolio Bonds please visit their website for more contact information.
By phone
We may record and monitor calls.
| Product | New Customers | Existing Customers |
|---|---|---|
| ISAs and Unit trusts | 0800 027 7169 Call charges will vary. Monday to Friday, 8.30am to 6.00pm. | 0370 050 0955* Monday to Friday, 8.30am to 6.00pm. |
| Structured products | 0370 050 3350* Monday to Friday, 8.30am to 6.00pm. | 0370 050 3350* Monday to Friday, 8.30am to 6.00pm. |
| Investment bonds | Please contact your independent financial adviser or alternatively contact our Financial Solutions Direct team who are authorised and qualified to advise on our investment products. | Please refer to our existing customers contact section. |
*Calls to this number will not exceed your fixed line or mobile phone provider's national rate and will be included in any inclusive free minute plan or discount scheme you may have with your telephone provider. Call charges will vary between telephone providers. This number may not be available from outside the UK.
By email
| Product | New Customers | Existing Customers |
|---|---|---|
| ISAs, Unit trusts and Structured products | direct.investments@landg.com | investments@landg.com |
| Investment bonds | customer.response@landg.com |
If you’re contacting us by email please remember not to send any personal, financial or banking information because your information isn’t secure.
By post
| Product | In writing |
|---|---|
| ISAs, Unit trusts and Structured products | Legal & General Investments PO Box 6080 Wolverhampton WV1 9RB |
| Investment bonds | Legal & General Assurance Society Limited City Park The Droveway Hove BN3 7PY |
If you want to make a complaint
| Product | By phone | In writing |
|---|---|---|
| ISAs and Unit trusts | 0800 294 1120 Monday to Friday, 9.00am to 5.30pm | You can also request a copy of our complaints procedure. Legal & General Investments PO Box 6080 Wolverhampton WV1 9RB |
| Structured products | 0370 050 3350* Monday to Friday, 8.30am to 6.00pm. | You can also request a copy of our complaints procedure. Legal & General Investments PO Box 6080 Wolverhampton WV1 9RB |
| Investment bonds | 01273 376 397* Monday to Friday, 9.00am to 5.00pm | Complaints Operations Legal & General Assurance Society Ltd City Park The Droveway Hove BN3 7PY |
Call charges will vary. We may record and monitor calls.
*Calls to this number will not exceed your fixed line or mobile phone provider's national rate and will be included in any inclusive free minute plan or discount scheme you may have with your telephone provider. Call charges will vary between telephone providers. This number may not be available from outside the UK.
We take your concerns seriously. If you can't contact our complaints department during our opening hours, please leave a message and we’ll call you back on the next business day.
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