Designed to help protect your clients and their families, our range of products help protect the things that matter most.
Thank you for your continued support, we have designed this page for MAB Advisers to have all useful information in one place including, your partner first team details, product information and sales aids to help your protection conversations.
New contact details for your Partner First Support Team
Your Partner First service team here at Legal & General, your dedicated team looking after all your new business pipeline and existing business queries. Please use the below contact details to access this service:
Partner First Team - 0370 410 3334
Email us - partnerfirstsupport4@landg.com
We're open Monday to Friday 9.00am to 6.00pm. We may record and monitor calls. Call charges will vary.
We’ve seen great results with our pro-active approach, now keeping you updated in real-time and we have reduced the time an application sits in pipeline by over a week, helping to get your customer on risk and convert your business quicker.
Here's a reminder of the benefits:
- Direct telephone line straight into your team
- Dedicated webchat functionality using the “PFS” prefix in your webchat channel
- GP welcome calls on day 5 to speed up the process
- Weekly application reviews and real time email updates
- Dedicated pre-sale underwriting telephone number
- All Webchat staff are multiskilled in New and Existing Business queries
- We are able to handle multiple case enquiries with ease
- Use the ‘download chat’ option to review a full transcript of your conversation
Dave's story
Dave Jones had his critical illness policy in place for 19 years before he needed to claim on it. He’d been aware of a few health issues that he felt wasn’t right, so he decided to speak with a nurse who quickly escalated his case to a doctor for tests. He received a prostate cancer diagnosis. Dave said making a claim changed his life.
Extra security, with critical illness cover
People always say illness will never happen to them, but the reality is poor health can affect anyone at any time. Critical illness cover supports your clients through their illness by giving them financial breathing space. It offers them some freedom to focus on what’s important, like spending time recovering, having treatment, or being around family. Financial support can take away any money worries from an already difficult situation.
Resources for you
Deadline to Breadline
In this 10th edition of our Deadline to Breadline research, we’re continuing to uncover detailed insights into UK consumers, and helping you understand how this information could affect your interactions with clients.
Client retention and DQM
Our range of tools can help you navigate some of challenging times ahead. Explore our Distribution Quality Management Programme (DQM) for more tips about how to improve lead purchase results and reduce lapses.
The Link Magazine
The Link Magazine is your expert quarterly guide to the protection market, tailor-made for advisers. Each issue showcases the latest insights, data and thought leadership from our protection team, to help you dig deeper into market trends, products and analysis.
Umbrella Benefits
Umbrella Benefits is a range of four added-value services and optional benefits. Practical and emotional support is included as standard with two services that focus on physical and mental health, and two optional benefits that can be purchased to give your client health and financial security, for additional peace of mind.
Adviser Toolkit
We've developed a wide selection of resources to support your client relationships and understand your clients better, enabling you to have more meaningful conversations. From tools and calculators to sales aids and additional case studies, everything in our toolkits has been curated to support you.
Workshop and webinars
Earn structured CPD with our CII-accredited webinars and workshops. We host approximately 700 workshops per year featuring expert insights on improving advice processes, including Mortgage reviews: the re-mortgage opportunity; Deadline to Breadline: myths and misconceptions and; Making the most of the mortgage opportunity.