Distribution Quality Management programme
Improve business quality and retention
Our Distribution Quality Management programme helps you improve your business retention through training, system and process changes, with hands-on support from our experts.
Free business consultancy
Increase profitability, operations and client outcomes
Management Information (MI)
Identify opportunities and trends
Visual analytics
Help you reveal higher risk clients and how to work with them
Knowledge sharing and best practice
Improve applications and retention
Support materials
Learn innovative practices, strategies and insights for better performance
Systems training
Learn how to use our systems to their full potential
How to join the programme
Talk to your relationship manager, who’ll be happy to visit you at your office or set up a call. They’ll discuss business models, retention strategies and online tools that can work for you and your clients.
Materials for better business outcomes
Tips on improving your lead purchase results
Get the most out of client opportunities and increase satisfaction
Tools and tips for effective ways to keep your clients
How to ensure successful client claims from the outset
How to identify and avoid business pitfalls
How to prepare for our awards that recognise great customer outcomes