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It usually takes around 9 to 12 weeks from the time you complete the application with your client to the time they'll receive their money (this could vary depending on the property).

To find out if your client is suitable, please view our lending criteria.

If your client does not meet this criteria, please contact us.   

We pay commission up to our decency limit of £20,000.

The commission paid depends on whether you are a member of a mortgage club.  Commission paid is separate from the advice fee you agree with your client. Please refer to the KFI or Offer document.

For any subsequent drawdowns your client makes we'll pay 1.5% commission to you on new loans offered on or after 4 September 2019 or 1% for existing loans offered before 4th September 2019.

Once an offer has been made, a copy of the application is sent to the client once their application is submitted.

At offer we send them -

• The Offer of Loan
• Tariff of Charges
• Terms and Conditions
• All you need to know guide
• Guide to Fixed and Variable Early Repayment Charges

You'll be sent an email to confirm the up to date status of the case.

We'll also email our solicitors, so that within 24 hours they can issue a copy of the offer pack to your client's solicitor.

Downsizing Protection allows customers to repay their lifetime mortgage without having to pay an Early Repayment Charge if they move home and their new property doesn't meet our lending criteria.

Clients must have had their lifetime mortgage for five years or more in order to qualify for Downsizing Protection.

If your client decides that they want to move home but they don’t want to transfer their lifetime mortgage or, if they choose to repay their lifetime mortgage for any other reason, they may still have to pay an Early Repayment Charge.

Downsizing Protection is available for new and existing customers.

Contact us

We'll work with any solicitor, provided they're a member of, and can be found on, the Law Society website

To advise or refer clients on lifetime mortgages, you’ll need to be appropriately qualified. If you’d like to advise directly, we can support you. You’ll need a Certificate in Equity Release to meet the FCA’s requirement for mortgage advisers and those advising on equity release schemes.

What to expect from the certificate

• Develop your advisory skills.
• Gain a better understanding of equity release regulation.
• Learn everything you need to know about the products, market practice, and customer needs.

To find out more, visit the CII's official website on the Certificate in Equity Release

To find out more about qualifying to advise on lifetime mortgages, please visit Equity Release Council website.

Contact us

In these situations we'll need some more information to assess your client's application.

We'll use our Surveying Service. They use a panel of independent surveyors local to the property on the application to ensure an accurate and current market appraisal. 

Contact us

If you've a question about an application that has not yet had an offer made, please email us at underwriting@landghomefinance.com. We'll respond within 48 hours.

If you're contacting us by email remember not to send any personal, financial or banking information belonging to you or your client because email is not a secure method of communication.

If the total borrowing requirement is over £300,000 or the property value is over £1 million, you will need to make a large loan enquiry below.

To establish if your client's property is considered standard please view our lending criteria.

If your client's property is not considered standard, please contact us.

Contact us

If your case has completed and you've a question, please email customerservices@landghomefinance.com. We'll respond within 48 hours.

If you're contacting us by email remember not to send any personal, financial or banking information belonging to you or your client because email is not a secure method of communication.

You can register to use our Later Life Mortgage Portal so you can produce Key Facts Illustrations and apply for a client's lifetime mortgage any time, day or night.

Please allow 48 hours for registration to be completed.

Please note, we'll ask written or emailed confirmation from your company to verify your role with them and we'll keep you informed of the progress.

If you've a case that's received an offer from us and that your client has accepted, please email us at underwriting@landghomefinance.com. We'll respond within 48 hours.

If you're contacting us by email remember not send any personal, financial or banking information belonging to you or your client because email is not a secure method of communication.

You can create a KFI quickly and easily using our online portal.

• Register to use Later Life Mortgage Portal
• Log in to our portal.

Contact Us

Legal & General Home Finance, PO BOX 17225, Solihull, B91 9US.

To find out if your client is suitable, please view our Later Life Mortgage Suitability Criteria PDFsize:100KB.

You can find out how much your client may be able to borrow by viewing our Retirement Interest Only Mortgage Product Summary PDFsize:65KB. The amount we’re willing to lend will be subject to an affordability assessment and our Retirement Interest Only Mortgage Lending Policy PDFsize:197KB.

If your client is experiencing financial difficulties or thinks that they may not be able to make their monthly payment, then they should contact us as early as possible. We’ll always look to help them find a solution.

The circumstances when an Early Repayment Charge would apply, and the way we calculate it, is detailed in our Retirement Interest Only Mortgage - All you need to know PDFsize:1489KB.

As the RIO is designed to be repaid from the sale of your client’s home then this may reduce the value of their estate and the amount which they'll leave to their beneficiaries.

The interest rate on our RIO is fixed for the life of the mortgage meaning that your client can be certain of their monthly payments for as long as they've got the mortgage.

Call our team on 03330 048 444 or email us.

Monday to Friday, 8.30am to 5.30pm.

We may record and monitor calls. Call charges may vary.

If you're contacting us by email please remember not to send any personal, financial or banking information belonging to you or your client because email is not a secure method of communication.

Once an application is submitted, you can check the status of your application through our portal View - portal.

When you log in, the summary page will show you the current status of your applications.

You can click on the application summary section to immediately see if there have been any updates.

You’ll also be able to see in the notes section if our underwriters have requested additional information.