Lending criteria
Please see below for detailed information about our lending criteria, and how to make the pre-application to completion process easier.
Property
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Any property that is up to 10 acres | Subject to no agricultural ties or commercial activity. Where property exceeds 5 acres we will only consider the value of the house and immediate garden area. | Accept |
Any property that is above 10 acres | Subject to no agricultural ties or commercial activity. Where property exceeds 5 acres we will only consider the value of the house and immediate garden area. | Refer |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Sheltered housing must be self contained and living independently |
Property Type Definitions: Retirement Housing / Sheltered Accommodation
|
Accept |
Re-sale fee exceeds 3% of the property value | Retirement villages have different criteria please refer to Legal & General Home Finance. | Decline |
Age Restricted Properties | Decline |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
|
We will not consider:
We will consider: Annexes with separate council tax banding but must be part of the main legal title and have no separate services. If there is more than two family members in annex, please confirm how old and how many. |
Accept |
Information | Hints,Tips, Caveats | Accept/ Refer/Decline |
---|---|---|
Properties which are the main residence in England, Wales, mainland Scotland and the Isle of Wight |
All applications are subject to our underwriting and valuations We do not accept other Isles; Northern Ireland, Scilly Isles, Isle of Man and the Channel Isles. |
Accept |
Information | Accept/Refer/Decline |
---|---|
Caravans or Park Homes | Decline |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Any property above, below or adjacent to commercial properties | All cases are subject to valuers comments. For information on classification of commercial properties - include information from our further details. | Refer |
Information | Accept/Refer/Decline |
---|---|
Properties:
|
Decline |
Any property where livestock are kept for non-commercial gain | Refer |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Properties defective under the 1984 housing act | Decline | |
Steel framed built after 2001 | Subject to valuers comments. | Accept |
Steel framed built before 2001 and steel-clad properties | Decline | |
Wimpey no fines or Mundic properties with current A1 category report held | Accept | |
Standard Construction - brick or solid stone | Accept | |
Timber framed properties built before 1900 | Refer | |
Timber framed properties built after 1960 | Accept | |
Timber framed properties built between 1900–1960 | Decline | |
A single skin wall is a wall of less than 225mm brick thickness. Property's that have elements of single skin walls may be acceptable subject to meeting all the following conditions
|
Historic construction types such as Herringbone brick or wattle and daub in-fill of oak timber framing are not deemed single skin and will be assessed on a separate basis. | Refer |
Single skin walls on two floors are not acceptable as the structural integrity may be compromised. Single skin wall construction of the full building is unacceptable | Decline | |
Other types of concrete; any prefabricated reinforced concrete (PRC) and non A1 Mundic concrete or High Alumina cement properties, Laing easiform concrete and Large panel systems (LPS) | PRC repaired is also not accepted. | Decline |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Properties near or including contaminated land or waste | For example, properties in close proximity landfill. | Decline |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Properties with extension exceeding 50% of total floor area | This is subject to valuers comments. | Refer |
Information | Hints, Tips, Caveats | Accept/ Refer/Decline |
---|---|---|
|
All applications are subject to our underwriting and valuations. Must have suitable insurance with no onerous terms or excesses. We do not accept other Isles; Northern Ireland, Scilly Isles, Isle of Man and the Channel Isles. |
Accept |
|
Must have suitable block insurance with no onerous terms or excesses. | Refer |
|
Decline |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Properties/Gardens which have flooded in the last five years, or where our flood risk data indicates a higher risk of flooding | Full buildings insurance must be in place with no exclusions, endorsements or onerous conditions or excesses. | Decline |
Information | Accept/Refer/Decline |
---|---|
Properties with up to 15% flying freehold | Accept |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Properties which are the main residence in England, Wales mainland Scotland and the Isle of Wight |
All applications are subject to our underwriting and valuations. Must have suitable insurance with no onerous terms or excesses. We do not accept other Isles; Northern Ireland, Scilly Isles, Isle of Man and the Channel Isles. |
Accept |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
More than 7 metres away from habitable spaces, conservatory and/or garage of the property | This is subject to valuers comments | Accept |
Information | Accept/Refer/Decline |
---|---|
England and Wales Grade 2 and Scotland Grade C Listed Buildings | Accept |
England and Wales Grade 2* and Scotland Grade B Listed Buildings | Refer |
England and Wales Grade 1 and Scotland Grade A Listed Buildings | Decline |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
New build properties are defined as properties up to two years old or being occupied for the first time with NHBC Certificate, Building Warranty, or acceptable Professional Consultant Certificate. Properties between two-ten years old with NHBC Certificate, Building Warranty or acceptable Professional Consultant Certificate |
Properties under 10 years old must have a New Build Warranty. The following are acceptable:
|
Accept |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
£70,000 and over for houses and bungalows £100,000 for flats, maisonettes, ex-council, ex-housing association or ex-Ministry of Defence properties |
All types of flat. Except Freehold flats in England and Wales. Any Ex local authority properties have a minimum value required of £100,000. |
Accept |
Property value over £2,000,000 (£1,000,000 for studio flats) | All types of flat. Except Freehold flats in England and Wales. | Refer |
propertyInformation | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Properties in poor condition, state of repair or in need of full refurbishment Properties deemed unacceptable by a valuer due to the condition causing adverse impact on saleability |
Excessive stored items causing limited access to the rooms can impact the valuation. | Decline |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Standard construction - Tiled or Slate roof | Accept | |
Property originally built with a 100% flat roof | Other roof constructions may be considered e.g Metal roof. | Refer |
Property with a flat roof where 50% or more of the roof forms part of an extension | Other roof constructions may be considered e.g Metal roof. | Refer |
Thatched roof buildings | Decline |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Second homes that are not the main residence | This includes holiday homes. | Decline |
serviceInformation | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Service charge and Ground Rent combined do not exceed 2.5% of the property value | As in the Housing Act 1988 - ground rent must not exceed £250 per annum or £1000 within Greater London - Greater London is defined https://www.londononline.co.uk/boroughs/. | Accept |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Solar Panels – owned | Accept | |
Solar Panels – Air space lease | The lease needs to meet our requirements. The requirements have taken a broader approach to those implied by UK Finance. This is reviewed by our legal team prior to application. | Refer |
Information | Hints, tips and caveats | Accept/Refer/Decline |
---|---|---|
Where spray foam insulation has been applied in the loft space | Decline | |
Where spray foam insulation has been removed from the loft space |
Where spray foam insulation has been removed from the loft space. Removal has been completed by a professional. A certificate may be required to confirm it has been satisfactorily removed. Property will be subject to a full inspection and may require a roof report and any repairs required will need to be undertaken prior to completion. |
Refer |
Information | Accept/Refer/Decline |
---|---|
Structural movement underpinned in the last five years. Progressive structural movement | Decline |
Information | Accept/Refer/Decline |
---|---|
Unadopted roads | Refer |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Properties without mains water, or have water supplied from a bore hole or a deep well | We will not accept properties served by a spring. | Refer |
Applicant
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Affordability assessed Only relevant for Payment Term Lifetime Mortgage (PTLM) and Retirement Interest Only Mortgage (RIO) |
See Lending Standards |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
For Lifetime Mortgages and Retirement Interest Only Mortgage (RIO); Applicants must be a minimum of 55 years and if two applicants, the youngest must be a maximum of 90 years at the time of application and complete within 6 months of the youngest borrower turning 91 | RIO Lending Standards PDF: 282KB | Accept |
For Payment Term Lifetime Mortgage (PTLM); Applicants must be a minimum of 50 years and if two applicants, the youngest must be a maximum of 74 years at the time of application | PTLM Lending Standards PDF: 362KB | Accept |
Information | Accept/Refer/Decline |
---|---|
|
Accept |
Bed and Breakfast where the property has not been modified and has no paid employees | Refer |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Interest Roll Up (IRTM) and Optional Payment (OPLM) Lifetime Mortgages; Missed Payments are acceptable | Credit and voters roll searches: incorporating a three-year check on the applicant(s) address history will be carried out on all applicants. | Accept |
Retirement Interest Only Mortgage (RIO) and Payment Term Lifetime Mortgage (PTLM); Missed Payments
|
|
Accept |
RIO and PTLM; County Court Judgements;
|
A check on the applicant(s) address history will be carried out on all applicants. | Accept |
IRLM and OPLM; County Court Judgements; *Up to four CCJ’s per application will be accepted |
Satisfied CCJ are disregarded, those not satisfied are subject to individual consideration. There will be no requirement to clear unsatisfied CCJs from the lifetime mortgage advance. The same CCJ held jointly by two applicants will count as one. | Accept |
PLTM & RIO; Defaults;
|
Accept | |
PTLM & RIO; Bankruptcy/IVA/Sequestration
|
Accept | |
IRLM and OPLM; Bankruptcy/IVA/Sequestration
|
Refer | |
PTLM & RIO;
|
Decline | |
IRLM and OPLM;
|
Accept | |
PTLM & RIO; Debt Management Plan
|
Accept | |
IRLM and OPLM;
|
Accept | |
Applicants who have had a re-Possession take place | Decline | |
Debt Consolidation | For PTLM & RIO debt consolidation is up to £30,000 For IRLM and OPLM this is unlimited. |
Accept |
PTLM & RIO; Applicants who have taken out a Payday Loan or Home Credit Loan | Decline | |
IRLM and OPLM; Applicants who have taken out a Payday Loan or Home Credit Loan | Accept |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Divorcing - loan purpose to pay off spouse |
Must be a full and final settlement order in place, ratified by the courts. The party leaving the property must do so on or before Completion date. |
Accept |
Separated couples | We always need a Deed of Separation (for ex partners and spouses) – Full independent legal advice received by both parties and there must be evidence of a clean break between the partners. | Accept |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Maximum number of two applicants | Both applicants must be registered on the title at completion. | Accept |
Applicants must own and reside in the property as their main residence | Accept | |
Applicants who are married or in a civil partnership must apply in joint names. If the property is owned by one of them, then the spouse or civil partner who is not on the title deeds will need legal advice to be added to the title deeds and mortgage |
For Lifetime Mortgages; Unmarried cohabiting partners are acceptable with independent legal advice and a Deed of Consent For Retirement Interest Only Mortgage (RIO); Unmarried cohabiting partners needs to be added to the title deeds and mortgage. |
Accept |
Applicants who have leased the property to any third party | Decline | |
For re-mortgages, at application at least one applicant must have owned and lived in the property for at least 6 months (RIO only) |
|
Accept |
Joint tenancy or tenants in common |
Any percentage split is acceptable for tenants in common. Where Tenancy in Common, when a joint borrower dies, the remaining party is not able to draw from their drawdown facility until the title has been legally transferred into their sole names. |
Accept |
Applicants must be UK nationals. Foreign nationals must have indefinite leave to remain in the UK. We may ask for evidence of this | A passport will be accepted as evidence even if expired. Since leaving the EU we need sight of a permanent right to reside in the UK for EU members. |
Accept |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Family or friends living in the property with the applicants |
If family and age 17 and above and live in the property with the applicants;
There must be no more than two friends residing within the property otherwise this is considered a HMO regardless of the fact they are not paying rent. (DOC required). |
Refer |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Up to two lodgers may reside in the property. A lodger is a person who pays rent in return for accommodation which includes sharing a kitchen, bathroom, and other communal areas |
Lodgers must not have a tenancy agreement in place. A lodger must reside in the main residence - for example; not in annexe. Properties that contain 2 separate kitchens, with 1 for the purpose of a lodger will be declined. |
Accept |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Joint applicants with one party in long-term care |
One partner can already be in a care home permanently – that person will need a Power of Attorney. The majority of the Initial Advance and any Drawdown must be for the benefit of the donor for example; to pay care fees. Proof from care home confirming residence and care costs will be required. |
Refer |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Property and Financial Lasting Power of Attorney submitted with ID and Residency Proof for Attorney |
Donor must have lost mental capacity. Each applicant must have a different independent Power of Attorney (for example; not the same). |
Accept |
|
Decline |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Where a tenancy agreement exists, or a lodger has independent facilities | A lodger is a person who pays rent in return for accomodation which includes sharing a kitchen, bathroom and other communal areas. | Decline |
Ownership
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Properties where adjoining land is owned by a family member or owned by applicant in a different capacity on a separate title | For example; own a second neighbouring property next door (house, commercial or business). | Refer |
Properties where the access is shared with a family member or owned by applicant in a different capacity on a separate title | For example; own a second neighbouring property next door (house, commercial or business). | Decline |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
Properties subject to Equity share schemes | On completion applicants must own 100% of the property. | Refer |
If applicants share ownership of the property with a third party (for example, the developer) they must have the third party’s interest discharged before completion | Accept |
Information | Hints, Tips and Caveats | Accept/Refer/Decline |
---|---|---|
The applicants must be the same as those that are/will be on the Proprietorship Register held by HM Land Registry |
Where a third party is named on the title, and they are being removed the third party must receive independent legal advice on the transaction. Where the transfer is not for the full value of the third party’s interest in the property then we will require an indemnity policy for transfer at undervalue. We are not able to accept consent forms for transfer under value. |
Accept |
Pre-emption clause for current market value | If it is in the right to buy clawback period they are unacceptable. | Refer |
Properties held in trust | Decline |
Information | Accept/Refer/Decline |
---|---|
Freehold or Leasehold. Absolute ownership in Scotland For leasehold, age of the youngest applicant at completion, plus remaining lease term, must be at least 175 years |
Accept |
Information | Accept/Refer/Decline |
---|---|
Properties with onerous restrictive covenants (for example; agricultural ties) | Decline |
Additional information
Query | QueryHints/Tips |
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If you are unsure whether a commercial business is registered at the property | You can simply check the council tax website to see if there is “mixed usage” notes on the register or alternatively check companies house. |
Query | Hints/Tips |
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We have a number of referrals relating to our requirements for spent sentences | Criminal convictions as disclosed on the application form (unless for minor driving offences) or pending prosecutions, will not be accepted unless it’s spent under the Rehabilitation of Offenders 1974 Act. |
Query | Hints/Tips |
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The presence of a pylon near the property may affect saleability and therefore our ability to lend | We will not accept if within the boundaries, or cables crossing over any of the property's boundaries. Proximity will be assessed on a case by case basis. |
Query | Hints/Tips |
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Customers often ask us about the definition of Long Term Care | Our definition of moving into Long term care includes moving in with family which means no early repayment charge in this eventuality. |
Query | Hints/Tips |
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We get asked about our requirements for Retirement Villages |
Properties contained within a Retirement Village are considered as eligible for an Legal & General Home Finance product provided they are located in one of the following Retirement Villages:
|
Query | Hints/Tips |
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Sometimes customers are not making us aware that the property is serviced by a septic tank and is only being uncovered by the valuation |
We need to confirm:
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Query | Hints/Tips |
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If Telegraph poles are within the boundary or in close proximity of the property please refer to us | Proximity will be assessed on a case by case basis - For example; rural and city cases can have different outcomes. |
Tips to progress applications
Query | Hints/Tips |
---|---|
Queries | You can access current case information via our online portal and send us information too. This is available 24/7. |
Query | Hints/Tips |
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Estimated Valuations |
'Rightmove' can provide a realistic estimate in order to manage your clients expectations appropriately. Rightmove use the land registry sold prices so is more accurate. Discuss with the customer their expectations of their property value as this may be different compared to the valuers estimation. |
Query | Hints/Tips |
---|---|
Property Condition | If you provide telephone advice to a customer, ensure probing questions are used to establish the condition of the property. |
Query | Hints/Tips |
---|---|
Purpose of funds | Be specific with purpose of funds - this will give an indication of whether this may be a complex case. |
Where a specialist report is requested our requirements are as follows:
Report Type | Professional | Qualification/Governing Body |
---|---|---|
Structural Movement/Underpinning | Structural Engineer |
|
Timber & Damp defects | Qualified Contractor |
|
Wall Ties | Qualified Contractors |
|
Electrical | Qualified Contractor/Registered Electrician |
National Inspection Council for Electrical Installation Contractors (NICEIC) ELECSA Ltd |
Mundic Concrete Screening Report | Structural Engineer/Chartered Surveyor |
|
Drains |
Structural Engineer/Specialist Drainage Contractor |
|
Trees | Qualified Arboriculturist |
|
Gas | Gas Engineer |
Gas Safe Registered |
Query | Hints/Tips |
---|---|
Pre Application queries | If you have made a pre application enquiry, please quote the number reference at application stage in order to avoid any delays and duplication. You can do a quote in our portal. |
Query | Hints/Tips |
---|---|
Be involved | To avoid any delays or offer expiring:
|
Query | Hints/Tips |
---|---|
Check what category 'Type' the property comes under | The transaction type will allow you to manage the customers expectations on how long the process might take and what could be required;
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Non-Face to Face Document Certification
Who can certify a document | How to certify a document |
---|---|
The document must be certified by a professional person or someone well respected in your community (“of good standing”). You could ask the following if they offer this service:
The person you ask should not be:
|
Take the photocopied document and the original and ask the person to certify the copy by:
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Query | Hints/Tips |
---|---|
Get the customer to confirm Solicitor details and scheduled meeting date | Legal & General solicitors require the following information
|
Query | Hints/Tips |
---|---|
Select Certified equity release solicitors |
Select a solicitor who can do conveyancing for a lifetime mortgage. Ensure that your customers solicitor returns the completed legal pack as soon as possible as it will speed up the process. |
Query | Hints/Tips |
---|---|
Title Issues |
Consider checking the property title (small fee may be payable) at pre application stage to identify any discrepancies with the name on title against the client's name on the application documents. This will also identify any title issues - Examples of titles issues are:
|
Query | Hints/Tips |
---|---|
Utilise the Konexo portal to check/update | If you have access to Konexo portal then you can check progress and see what information is outstanding. Contact your Account Manager to check to see if you are eligible for access. |
Query | Hints/Tips |
---|---|
Pre Applications queries |
Most enquiries can be answered here, however if you need to refer to our Underwriters, please email preappenquiries@landghomefinance.com. |
Suitability criteria
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Property over £1m or loan from £300k?
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