People stories
Watch our protection stories
Steve's story
Find out how Steve’s Critical Illness policy supported him and his family after suffering from a heart attack.
Barry's story
Barry explains how a pay-out on his critical illness policy allowed him and his family to focus on what’s important following a Subarachnoid brain haemorrhage.
You can also read about how Brett from our claims team handled Barry's case PDF size: 655KB.
Jack's story
Jack was diagnosed with a Meningioma (benign brain tumour) in March 2022. Find out how Jack's policy helped support him and his family during this time.
You can also read about how Neil from our claims team handled Jack's case PDF size: 456KB.
Pete's story
Find out how Pete’s policy supported him and his family following the diagnosis of a rare form of cancer.
Dave's story
Dave explains how a pay out on his critical illness cover policy eased the pressure of his prostate cancer diagnosis.
Avril's story
Find out how their successful claim on their Family and Personal Income Plan with Critical Illness Cover helped support Avril after being diagnosed with antiphospholipid syndrome (APS).
Heidi's story
Heidi’s story looks at her experience of not having cover for a terminal breast cancer diagnosis.
Liam's story
Liam describes how his Multiple Sclerosis diagnosis at age of 29 came as a shock to him and his family.
Chris's story
When Chris passed away, his life insurance pay out helped take care of his wife Kay and daughter Ellie.
Hero in the Middle - Neil
Hero in the Middle winner - Neil
When Kelly Ladbrooke was diagnosed with Leukaemia, the advice she received from her broker, Neil Bohan, meant her family could care for her and not worry about paying the bills.