Video playing on a laptop

People stories

Watch our protection stories

Steve's story

Steve's story

Find out how Steve’s Critical Illness policy supported him and his family after suffering from a heart attack.

Barry's story

Barry's story

Barry explains how a pay-out on his critical illness policy allowed him and his family to focus on what’s important following a Subarachnoid brain haemorrhage.

You can also read about how Brett from our claims team handled Barry's case PDF size: 655KB.

Jack's story

Jack's Story

Jack was diagnosed with a Meningioma (benign brain tumour) in March 2022. Find out how Jack's policy helped support him and his family during this time.

You can also read about how Neil from our claims team handled Jack's case PDF size: 456KB.

Pete's story

Meet Pete video thumbnail

Find out how Pete’s policy supported him and his family following the diagnosis of a rare form of cancer.

Dave's story

Dave's story video thumbnail

Dave explains how a pay out on his critical illness cover policy eased the pressure of his prostate cancer diagnosis.

Avril's story

Avril's story video thumbnail

Find out how their successful claim on their Family and Personal Income Plan with Critical Illness Cover helped support Avril after being diagnosed with antiphospholipid syndrome (APS).

Heidi's story

Heidi's story video thumbnail

Heidi’s story looks at her experience of not having cover for a terminal breast cancer diagnosis.

Liam's story

Liams story video thumbnail

Liam describes how his Multiple Sclerosis diagnosis at age of 29 came as a shock to him and his family.

Chris's story

Chris story video thumbnail

When Chris passed away, his life insurance pay out helped take care of his wife Kay and daughter Ellie.

Hero in the Middle - Neil

Neil's video thumbnail

Hero in the Middle winner - Neil

When Kelly Ladbrooke was diagnosed with Leukaemia, the advice she received from her broker, Neil Bohan, meant her family could care for her and not worry about paying the bills.