Care Concierge

A personal service to help with adult and later life care

If you think that you or someone you know might need care, it can be difficult to know where to start looking or what your options are. Care Concierge is a confidential telephone guidance service that can help you understand and find adult and later life care and support for a loved one. Our Care Concierge team have extensive knowledge of the care industry and are completely impartial, allowing you to make an informed decision on the care option that is right for you.

Free access to our team of Care Experts who can help you navigate your adult and later life care journey.
Find out the different ways of paying for care and whether you might be eligible for state support.
Assistance with finding care, whether at home or in a care home.

Whether you just need answers to a few pressing questions, or support finding a care home and understanding the costs, our Care Concierge service can help.

Our team of care experts are ready to help.

Freephone 0800 086 8170 or email us

Monday to Friday 9am - 5pm. We may record and monitor calls.
If you're contacting us by email please remember not to send any personal, financial or banking information belonging to you because email is not a secure method of communication.

Care Concierge - Our Service

There’s a lot to consider when looking for care, and it’s important that you or your loved one get the support they need.

Whether you’re not sure where to start, need help to understand what care is needed, or are worried about the cost of care, we can help.

What we can do:

We’ll help you find the right care, regardless of what type of care is needed.
Our experts can help you find care as quickly as possible.
Care is often an unexpected and costly expense. We're here to make sure you understand your funding and benefit options that might be available to you, so you can get the very best care you can afford.

Simply tell our friendly team that you are a Legal & General shareholder and you will be able to access our service at no cost.

You can either jump straight into a detailed conversation about adult and later life care or you can have an initial consultation to talk through your options and arrange a call at a time that suits you. The team can even help set up a conference call to involve other family members.

Our Care experts

Decades of experience across the team

Understand the adult and later life care journey and can guide you through it

Specialise only in adult and later life, ensuring you are speaking to an expert

Get in touch

To speak to one of our team about your care needs, call us on

Freephone 0800 086 8170 or email us*

Monday to Friday 9am – 5pm

We may monitor and record calls

It’s your responsibility to choose a suitable care provider. We are not responsible for providing any care or assessing clinical needs. We don’t guarantee any specific care provider’s information or service. You should not engage any care provider if you have
any doubts or concerns about them. We are not part of any contract between you and your care provider.

*If you're contacting us by email please remember not to send any personal, financial or banking information belonging to you because email is not a secure method of communication.