Contact us.

Getting in contact with us is easy - you can email or phone, and if your product supports it, use our online service
My Account.

If you're not sure who you need, check your policy or plan number here.
Prefer to write? Here are our addresses.

Because we want to make sure we're doing a good job, we may record and monitor calls.
It helps if you can have your policy/plan number and documentation to hand when calling.

Investments
New customers View our range of investments
ISA and unit trust - existing customers 0370 050 0955* 8.30am to 6pm, Monday to Friday

Investment bonds and endowments
(not Guaranteed Equity Bonds starting
'A', 'B', 'C' or 'D')

0370 050 0263*

9am to 5pm Monday, Tuesday, Thursday and Friday
10am to 5pm Wednesday

With Profits bonds and endowments

0370 050 0610*

9am to 5pm Monday, Tuesday, Thursday and Friday
10am to 5pm Wednesday

Nationwide Team (Guaranteed Equity Bond
CAPSIL policies starting 'A', 'B', 'C' or D') 

swindon.pensions@landg.com

 

Retail investments
(policies starting with '8...')  

0370 050 3350 

 8.30am to 6pm Monday to Friday

Whole of Life 

0370 010 4080*

8.30am to 6pm Monday to Friday
9am to 1pm Saturday 

Pensions

INDIVIDUAL PENSIONS:

 

New customers, individual pension plans and
individual Stakeholder Pensions
(excluding employer Group Pension Plans and
Group Stakeholder Pensions - see below for these) 

0345 993 2584* 

9am to 5pm Monday, Tuesday, Thursday and Friday
10am to 5pm Wednesday

Self Invested Personal Pension plans (SIPP)

0800 072 8317

9am to 5pm Monday, Tuesday, Thursday and Friday
10am to 5pm Wednesday

Personal Retirement Plans (PRP)
(Plan numbers starting 'OTO...')

0370 010 0435**
(option 1)

9am to 5pm Monday to Friday

PENSIONS SET UP THROUGH YOUR EMPLOYER: 

Group Stakeholder Pensions
(Plan numbers starting '2...')

0345 070 8686* 8.30am to 7pm Monday to Friday
9am to 12pm Saturday
Workplace Buy Out Pensions
(Plan numbers starting '2...')
0345 070 8686*

8.30am to 7pm Monday to Friday
9am to 12pm Saturday

Group Personal Pensions
(Plan numbers starting 'UP...')
0345 073 0778*

9am to 5pm Monday, Tuesday, Thursday and Friday
10am to 5pm Wednesday

Buy Out Plans:
Claims
Administration


0345 674 0791*
01737 375 420*


9am to 5pm Monday, Tuesday, Thursday and Friday
10am to 5pm Wednesday

Occupational Money Purchase:
Claims
Administration

0345 674 0791*
01737 375 971*


9am to 5pm Monday, Tuesday, Thursday and Friday
10am to 5pm Wednesday

GENERAL:

 

If you're age 55 or over and thinking of retiring
within the next 3 months
0800 048 2446

9am to 5pm Monday to Friday

Retirements (taking or about to take
pension annuity payments)

 Retirements contact details

insurance
Get a life insurance quote 0800 316 5591 8am to 8pm Monday to Friday
9am to 5pm, Saturday
Get an Over 50s life insurance quote 0800 316 8435 8am to 8pm Monday to Friday
9am to 5pm Saturday
Make a claim:

Bereavement
Critical illness
Terminal illness
Waiver of premium
Income Protection


0800 137 101
0800 068 0789
0800 137 101
0800 027 9830
0800 027 9830


9am to 5pm Monday to Friday
Existing life insurance customer 0370 010 4080* 8.30am to 6pm Monday to Friday
9am to 1pm Saturday
Need advice on Income Protection or
Mortgage Payment Protection
0800 316 4679 8.30am to 6.30pm Monday to Friday
Helpline for IFAs 0345 270 7010* 9am to 5pm Monday to Friday
Overseas policyholder +44 29 2027 6014 8.30am to 6.00pm Monday to Friday
9am to 1pm Saturday
Home insurance
New customer - Home insurance 0800 027 7161 9am to 8pm Monday to Thursday
9am to 6pm Friday
9am to 5pm Saturday
Existing home insurance customer 0370 900 3110* 8am to 8pm Monday to Thursday
8am to 6pm Friday
9am to 1pm Saturday
Claim line 0370 900 5565* 24 hours
Family legal protection (existing FLP customers only) 0370 050 0962* 24 hours
Mortgages
Legal & General Bank Mortgages
(existing customers only)
0845 609 9610** 8.30am to 5.30pm Monday to Friday
Valuation and property surveying service 0345 200 2046** 9am to 5pm Monday to Friday
Internet Support Team
Need help with My Accounts? 0345 073 0785* 8.30am to 6pm Monday to Friday
Bereavements
Bonds and Pensions 0370 050 0263* 9am to 5pm Monday, Tuesday, Thursday and Friday
10am to 5pm Wednesday
Life policies (starting with 00, 01, 02, UK and 0M0) 0800 137 101 9am to 5.30pm Monday to Friday
Investment policies (policies starting with US) 0800 027 5400 9am to 5pm Monday to Friday
ISAs and Unit Trusts (6 or 8 digit account numbers) 0370 050 0955* 9am to 6pm Monday to Friday
Overseas customers
Need to reach us from another country? +44 1737 370 370** 8am to 6pm Monday to Friday

Call charges

*Calls to these numbers will not exceed your fixed line or mobile phone provider's national rate and will be included in any inclusive free minute plan or discount scheme you may have with your telephone provider. Call charges will vary between telephone providers. These numbers are not available from outside the UK.

** Call charges will vary. 

Emailing us

If you're contacting us by email, please remember not to send any personal, financial or banking information because email is not a secure method of communication.

 

Prefer to write?

You can also contact us by email or post. Take a look at our address details.

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Information for with profits customers

If you have a with profits policy such as a pension, bond or endowment you can find out more here.

Pension questions

We've put together responses to common questions, including how to turn your pension fund(s) into a regular income.

Write to us

You can contact us by email or post. Take a look at our address details.