Contact us.

To help you get through to the right team, please choose who you would like to speak to from the phone numbers below.

You can also find the team you need to speak to from your policy number. 
If you would prefer to write to us, please take a look at our address details.

Because we want to make sure we're doing a good job, we may record and monitor calls.
If you are an existing customer, please have your policy / plan number and documentation to hand when calling.

Investments
New customer - Investments	0800 027 7169	8.30am to 6.00pm, Monday to Friday
ISA and unit trust - existing customer	0370 050 0955*	8.30am to 6.00pm, Monday to Friday
Bonds - existing customer	0370 050 0263*	9am to 5pm, Monday to Friday
Endowments - existing customers	0370 333 3683*	9am to 5pm, Monday to Friday
Pensions
Individual personal pensions, including Stakeholder pensions for individuals (new customer), or payment enquiries	03459 932 584*	9am to 5pm, Monday to Friday
Pensions set up through your employer	0845 070 8686**	8.30am to 7pm, Monday to Friday 9am to 12 noon, Saturday
If you're age 55 or over and thinking of retiring within the next 3 months	0800 048 2446	9am to 5pm, Monday to Friday
Annuities  (Pension Payments)
New customer - Annuities	0800 048 0302	9am to 5pm, Monday to Friday
Existing annuities customer	01737 375151	9am to 5pm, Monday to Friday
Life cover
Get a life insurance quote	0800 316 5591	8am to 8pm, Monday to Friday 9am to 5pm, Saturday
Get an Over 50s life insurance quote	0800 316 8435	8am to 8pm, Monday to Friday 9am to 5pm, Saturday
Existing life insurance customer	0370 010 4080*	8.30am to 6.00pm, Monday to Friday 9am to 1pm, Saturday
Need advice on Income Protection or Mortgage Payment Protection	0800 316 4679	8.30am to 6.30pm, Monday to Friday
Helpline for IFA’s	0845 270 7010**	9am to 5pm, Monday to Friday
Overseas policyholder	+44 29 2027 6014	8.30am to 6.00pm, Monday to Friday 9am to 1pm, Saturday
Home insurance
New customer - Home insurance	0800 027 7161	9am to 8pm, Monday to Thursday 9am to 6pm, Friday 9am to 5pm, Saturday
Existing home insurance customer	0370 900 3110*	8am to 8pm, Monday to Thursday 8am to 6pm, Friday 9am to 1pm, Saturday
Claim line	0370 900 5565*	24 hours
Family legal protection (existing FLP customers only)	0370 050 0962*	24 hours
Mortgages
Legal & General Bank Mortgages (existing customers only)	0845 609 9610**	8.30am to 5.30pm, Monday to Friday
Internet Support Team
Need help with My Accounts?	0845 073 0785**	8.30am to 6.00pm, Monday to Friday
Bereavements
Bonds and Pensions	0370 050 0263*	9am to 5pm, Monday to Friday
Life policies (starting with 00, 01, 02, UK and 0M0)	0800 137 101	9.00am to 5.30pm, Monday to Friday
Investment policies (policies starting with US)	0800 027 5400	9am to 5pm, Monday to Friday
ISAs and Unit Trusts (6 or 8 digit account numbers)	0370 050 0955*	9am to 6pm, Monday to Friday
Overseas customers
Need to reach us from another country?	+44 1737 370 370**	8.00am to 6.00pm, Monday to Friday

Call charges

*Calls to these numbers will not exceed your fixed line or mobile phone provider's national rate and will be included in any inclusive free minute plan or discount scheme you may have with your telephone provider.  Call charges will vary between telephone providers.  These numbers may not be available from outside the UK.

** Call charges will vary.