Contact us.

To help you get through to the right team, please choose who you would like to speak to from the phone numbers below.

You can also find the team you need to speak to from your policy number.

Because we want to make sure we're doing a good job, we may record and monitor calls.
If you are an existing customer, please have your policy / plan number and documentation to hand when calling.

Investments
New customer	0800 027 7169	8.30am to 6.00pm, Monday to Friday
ISA and unit trust - existing customer	0370 050 0955*	8.30am to 6.00pm, Monday to Friday
Bonds - existing customer	0370 050 0263*	9am to 5pm, Monday to Friday
Pensions
Individual personal pensions, including Stakeholder pensions for individuals (new customer), or payment enquiries	0345 993 2584*	9am to 5pm, Monday to Friday
Company pensions for employers	0845 070 8686**	8.30am to 7pm, Monday to Friday 9am to 12 noon, Saturday
With Profits
With Profits endowments	0370 333 3683*	9am to 5pm, Monday to Friday
With Profits Bonds (starting with 00, UK or US)	0370 333 3683*	9am to 5pm, Monday to Friday
With Profits Bonds (starting with 3)	0370 050 0263*	9am to 5pm, Monday to Friday
With Profits Pensions	0370 050 0263* (individual personal pensions only)	9am to 5pm, Monday to Friday
Annuities
Annuities (new customer)	0800 048 0302	9am to 5pm, Monday to Friday
Annuities (existing customer)	01737 375151	9am to 5pm, Monday to Friday
Life cover
New customer	0800 316 5591	8am to 10pm, Monday to Friday 9am to 5pm, Saturday
New quote for over 50s life insurance plan	0800 316 8435	8am to 8pm, Monday to Friday 9am to 5pm, Saturday
Existing customer	0370 010 4080*	8.30am to 6.00pm, Monday to Friday 9am to 1pm, Saturday
Need advice on Income Protection or Mortgage Payment Protection	0800 316 4679	8.30am to 6.30pm, Monday to Friday
Helpline for IFA’s	0845 270 7010**	9am to 5pm, Monday to Friday
Overseas policyholder	+44 29 2027 6014	8.30am to 6.00pm, Monday to Friday 9am to 1pm, Saturday
Home insurance
New customer	0800 027 7161	8am to 8pm, Monday to Thursday 8am to 6pm, Friday 9am to 1pm, Saturday
Existing customer	0370 900 3110*	8am to 8pm, Monday to Thursday 8am to 6pm, Friday 9am to 1pm, Saturday
Claim line	0370 900 5565*	24 hours
Mortgages
Legal & General Bank Mortgages (existing customers only)	0191 279 8575	8.30am to 5.30pm, Monday to Friday
Internet Support Team
Need help with My Accounts?	0845 073 0785**	8.30am to 6.00pm, Monday to Friday
Bereavements
Life policies (starting with 00, 01, 02, UK and 0M0)	0800 137 101	9.00am to 5.30pm, Monday to Friday
Investment policies (policies starting with US)	0800 027 5400	9.00am to 5.30pm, Monday to Friday
ISAs and Unit Trusts (6 or 8 digit account numbers)	0370 050 0955*	9am to 6pm, Monday to Friday
Overseas customers
Need to reach us from another country?	+44 1737 370 370**	8.00am to 6.00pm, Monday to Friday

Call charges

*Calls to these numbers will not exceed your fixed line or mobile phone provider's national rate and will be included in any inclusive free minute plan or discount scheme you may have with your telephone provider.  Call charges will vary between telephone providers.  These numbers may not be available from outside the UK.

** Call charges will vary.