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Life Cover

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Need some help? Ask us a question below to find the information you need, or use My Account to view your policy details or update your personal data.

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Help with My Account

Help with My Account

If you've got any questions about My Account, our Web Support Team will be happy to help. You can call us on 0345 073 0785.

Subject Access Requests and data protection

You can check how we collect, store and use your personal data in our Data Privacy Notice. You can also get in touch with us to learn more about how we protect and use your information.

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Making a claim
Help when you need it

We understand it can be distressing when you need to make a claim.

We're here to make things as simple as they can be with a claims process that will take the pressure off you during this time.

We'll guide you through everything, step by step. You can rest assured that your claim will be treated individually and personally.

More about making a claim

For more information on how to make a claim, please click on the relevant link below:

Bereavement claims

Critical Illness claims

Income Protection claims

Terminal illness claims

Waiver of premium claims
Complaints

Let us know something has gone wrong

We work hard to give you the best possible service but if we've let you down, please tell us. We'll try to make things right as quickly as we can.

How to make a complaint
Transfer to Reassure

Transfer to Reassure

We’re deferring the transfer date

Legal & General and ReAssure have jointly agreed to defer the proposed transfer of policies to ReAssure.

Find out more