Support and Contact
Need some help? Ask us a question below to find the information you need, or use My Account to view your policy details or update your personal data.
If you've got any questions about My Account, our Web Support Team will be happy to help. You can call us on 0345 073 0785.
You can check how we collect, store and use your personal data in our Data Privacy Notice. You can also get in touch with us to learn more about how we protect and use your information.
Handling the finances when you've lost someone can feel daunting and distressing, so we're here to make things as simple as they can be.
The first step is to let us know.
Lines are open Monday to Friday, 9am to 5pm. We may record or monitor calls.
When you call, we'll guide you through everything, step by step. It'll be helpful if you can have some information to hand:
We work hard to give you the best possible service but if we've let you down, please tell us. We'll try to make things right as quickly as we can.
Legal & General and ReAssure have jointly agreed to defer the proposed transfer of policies to ReAssure.