Life cover support

Insurance

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Making a claim
Help when you need it

We understand it can be distressing when you need to make a claim.

We're here to make things as simple as they can be with a claims process that will take the pressure off you during this time.

We'll guide you through everything, step by step. You can rest assured that your claim will be treated individually and personally.

More about making a claim

For more information on how to make a claim, please click on the relevant link below:

Bereavement claims

Critical Illness claims

Income Protection claims

Terminal illness claims

Waiver of premium claims
Complaints

Let us know something has gone wrong

We work hard to give you the best possible service but if we've let you down, please tell us. We'll try to make things right as quickly as we can.

How to make a complaint
Life Insurance and the cost of living

To help you make sense of what the cost of living means for your family finances and insurance needs, we’ve put together a quick guide to the cost of living crisis.

Find out more