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Important customer notice
For customers who opened accounts before 2022
You may recall our previous communications to you over the last two years informing you that holding your investment(s) with us is not a long term option, and that some services are now limited. In summary:
- For holders of Investment Accounts and Stocks & Shares ISAs - these investments will close on 4 March 2024. Check our terms and conditions for details and if you’ve not heard from us about the closure of these investments, you can find out more. If you hold a Junior ISA, or have any questions, please get in touch.
- For holders of matured investments and Cash ISA (Barclays) – these investments closed in 2023. you can find out more. If you have any questions, please get in touch
- The transfer to Fidelity of the administration of investments held by most of our personal investing customers was completed in December 2021. Find out more
You can also contact us on 0370 998 0010 from the UK, or +44 (0) 2920 276 998 from overseas*.
*Open Monday to Friday 9am to 5pm (UK time). For international calls, call charges will vary. We will record and monitor calls.
Please remember the value of your investment and any income from it may fall as well as rise and is not guaranteed. You may get back less than you invest. Tax rules may change in the future and their tax advantages depend on your individual circumstances.