Contact us about Investments
For customers who opened accounts after 2022
How to open an ISA
How to get in touch
We can't accept any instructions about your account, such as buying or selling, from any other route like email or social media. The security of your savings is vital, so we need to make sure any instructions relating to your account are genuine.
Protection and compensation
Investments in Legal & General funds and our fund management service have protections under the Financial Services Compensation Scheme (FSCS). This means that you could be entitled to compensation if we're unable to meet our financial obligations to you when you invest your money with us.
Your investments are protected by the FSCS up to £85,000. Any cash we hold for you during transactions may be protected up to £120,000. You can read more about FSCS protection on the FSCS website: www.fscs.org.uk.
For customers who opened accounts before 2022
All these accounts are now closed.
Please get in touch if we are still holding your money.
By phone:
Call us on 0370 050 0955 (from the UK)
Call us on +44 (0) 2920 276 039 (from overseas)
Opening hours are Monday to Friday 9am to 5pm (UK time)
Calls may be recorded for training purposes. Call charges will vary
Alternatively, email us at investments@landg.com
How to get in touch
Phone
Please call us on 0370 050 0955 (from the UK) or +44 (0) 2920 273 048 (from overseas).
Opening hours are Monday to Friday 9am to 5pm (UK time), calls may be recorded for training purposes.
Call charges will vary.
Post
From the UK:
Legal & General Investments
PO Box 6080
Wolverhampton
WV1 9RB.
From overseas:
Legal & General Investments
EDM House
Village Way
Bilston
Wolverhampton
WV14 0UJ
United Kingdom
Email
Email us at investments@landg.com
Please be aware that for security reasons we are unable to confirm personal information via email.
Please call us on 0370 050 0955 (from the UK) or +44 (0) 2920 273 048 (from overseas).
Opening hours are Monday to Friday 9am to 5pm (UK time), calls may be recorded for training purposes.
Call charges will vary.
Alternatively, you can email us at investments@landg.com
Please call us on 0370 050 0955 (from the UK) or +44 (0) 2920 273 048 (from overseas).
Opening hours are Monday to Friday 9am to 5pm (UK time), calls may be recorded for training purposes.
Call charges will vary.
Alternatively, you can email us at investments@landg.com
Important notice:
If you held a Stocks and Shares ISA and/or Investment Account (Unit Trusts) that you opened before 2022, or you are the personal representative of someone who held one of these accounts and they are now deceased, please be aware that these investments closed on 4 March 2024. Any investment(s) held in one of these accounts was sold, and where possible, the investment value was returned directly to your bank account. If we are still holding money for you because we are awaiting information, or final instructions from you, this money will be held in a non-interest-bearing cash account until we can return your money.
We are sorry to hear of your loss. We understand that this is a difficult time for you so to make it as easy as possible for you to notify us that one of our customers has passed away.
For customers who took out an ISA before 2022, please call us on 0370 050 0955.
If you're overseas, please call +44 (0) 1737 370 370 (select option: ISAs and unit trusts).
Or you can write to us at:
Legal & General Investments
PO Box 6080
Wolverhampton
WV1 9RB
If the customer invested after 2022 and had an ISA starting with a S, please call us on 0345 678 0020.
Or you can write to us at:
Personal Investing
Four Central Square
Cardiff
CF10 1FS
Monday to Friday, 9.00am - 5.00pm.
We may record and monitor calls. Call charges may vary.
When you contact us, it would be helpful to have to hand the following information:
- Death certificate (if we can verify this over the phone you may not need to send it to us)
- Name, address, and date of birth of the person who has died
- Account number (if known)
If you are bereaved, living with a disability or a medical condition that might be making managing finances difficult we have a team trained to offer support. They can be reached on:
From the UK: 0370 050 0955
From overseas: +44 (0) 2920 273 048
We're open 9am - 5pm (UK time), Monday to Friday.
Calls may be recorded and monitored.
Call charges will vary.
Alternatively, you can email us at investments@landg.com
For information about compensation regarding investments that were opened before 2022, you can find the Investment Account, ISA and Junior ISA Terms and Conditions here
Legal & General closes the Stocks and Shares ISA and Investment Account
Legal & General closes the matured cash investments and Cash ISA
Legal & General announces sale of retail investment products to Fidelity International
Find your lost Legal & General ISA and/or other investments
Scam warning: Find out more about current scams
Your online account
Manage your ISA through your online account.
Manage your money on our app
Our app puts your L&G products in your pocket, making it easier than ever to manage your workplace pension, ISA and flexi-access drawdown whenever and wherever you need to.