Contact us about your ISA

You can open a new ISA online by visiting our stocks and shares ISA page.

To find a lost ISA, you can use our online form.

Important notice

If you opened a Stocks and Shares ISA and/or Investment Account (Unit Trusts) before 2022, or you're the personal representative of someone who did and they have since died, please be aware that these closed on 4th March 2024.

Any investment(s) held in one of these accounts was sold and, where possible, the investment value was returned to your bank account. If we're still holding money for you because we're awaiting information or final instructions, this money will be held in a non-interest-bearing cash account until we can return your money.

We're sorry to hear of your loss. To let us know that someone has died:

• Call us on: 0345 678 0020 
• Email: ISAInvestments@landg.com

Or you can write to us at:

Personal Investing
Four Central Square
Cardiff
CF10 1FS

We're available Monday to Friday, 9am to 5pm. Calls may be recorded and monitored, and call charges may vary.

When you contact us, it would be helpful to have the following information to hand:

• Death certificate (if we can verify this over the phone you may not need to send it to us)
• Name, address, and date of birth of the person who has died
• Account number (if known)

The easiest way to update your address is through your online account or app.

You can get in touch by:

• calling us on 0345 678 0020 (or +44 (0) 2920 273 048 from overseas)
• emailing us at ISAInvestments@landg.com

We're available Monday to Friday, 9am to 5pm. Calls may be recorded and monitored, and call charges may vary. 

Please be aware that for security reasons we are unable to confirm personal information via email.

You can also contact us by post:
 
From the UK
Legal & General Investments
PO Box 6080
Wolverhampton
WV1 9RB
 
From overseas
Legal & General Investments
EDM House
Village Way
Bilston
Wolverhampton
WV14 0UJ
United Kingdom