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Policy or investor support
Help with My Account
If you've got any questions about My Account, our Web Support Team will be happy to help.
You can call us on 0345 073 0785.
Subject Access Requests and data protection
You can check how we collect, store and use your personal data in our Data Privacy Notice. You can also get in touch with us to learn more about how we protect and use your information.
Handling the finances when someone has passed away can be daunting, and far from easy. We'll do everything we can to make it as simple as possible.
We're here to guide you through each step:
- How to let us know
- Which documents you'll need
- What happens next
- How to contact us if you need any help.
Let us know something has gone wrong
We work hard to give you the best possible service but if we've let you down, please tell us. We'll try to make things right as quickly as we can.
Stay a step ahead of scams
We'll do everything we can to protect your money, but it's very important for you to stay alert to avoid pension and investment scams.
Keep your financial information safe and be careful about entering into an investment.