Investment Support

Investment support

For customers who opened accounts before 2022

Our ISA and Investment Account (Unit Trust) investments are closing
Find out more

Find your lost Legal & General ISA or Unit Trust
Contact us

Important customer notices

July 2023

The Legal & General matured investments and the Cash ISA (Barclays) have closed.

If you have been affected by this change, you will have already received advance notice and confirmation of the changes that have taken place.

Please read all our communications carefully so that you fully understand the impact of the change. If we have requested more information from you, please respond as quickly as possible so that we can return your money.

Find out more

Alternatively, you can also contact us on:

0370 998 0010 (UK)

+44 (0) 2920 276 998 (International)*

Open Monday to Friday 9am to 5pm.
*International call charges will vary.
We will record and monitor calls.

Existing customers who opened accounts BEFORE 2022

Holding your investment with us is not a long-term option and services are limited.

You can no longer:

Make new applications for our legacy ISAs, Junior ISA or Investment Account (also called Unit Trusts).
Make top-up investments into our legacy ISAs or Junior ISA.
Set up a Direct Debit payment into your investment(s).
Use My Account unless you are already registered.

Current term and conditions

Transfer of investments to Fidelity

During 2021, we transferred the administration of our personal investing business to Fidelity (Financial Administration Services Limited). If your investment(s) was transferred to Fidelity, please contact them for information about it.

Find out more

October 2023

If you opened a Legal & General Stocks and Shares ISA and/or Investment Account before 2022, these investments are closing on 4 March 2024 (the Redemption Date).

If you are affected by this change, you will receive an information pack in the post over the coming weeks. Please read all our communications carefully so that you fully understand the impact of the change. If we have requested more information from you, please respond as quickly as possible so that we can action your instructions.

Find out more

Alternatively, you can also contact us on:

0370 998 0010 (UK)

+44 (0) 2920 276 998 (International)*

Open Monday to Friday 9am to 5pm.
*International call charges will vary.
We will record and monitor calls.

Browse by topic

Policy or investor support

Information on your investments

Top up via My Account

Daily fund prices

Help with My Account

If you've got any questions about My Account, our Web Support Team will be happy to help.
You can call us on 0345 073 0785.

Subject Access Requests and data protection

You can check how we collect, store and use your personal data in our Data Privacy Notice. You can also get in touch with us to learn more about how we protect and use your information.
Bereavement support
Handling the finances when someone has passed away can be daunting, and far from easy. We'll do everything we can to make it as simple as possible.

We're here to guide you through each step:

How to let us know

Which documents you'll need

What happens next

How to contact us if you need any help.

Bereavement support Notify us
Complaints

Let us know something has gone wrong

We work hard to give you the best possible service but if we've let you down, please tell us. We'll try to make things right as quickly as we can.

How to make a complaint

Stay a step ahead of scams

We'll do everything we can to protect your money, but it's very important for you to stay alert to avoid pension and investment scams.

Keep your financial information safe and be careful about entering into an investment.

Find out more