Investment support
For customers who opened accounts before 2022
Our ISA and Investment Account (Unit Trust) investments are closing
Find out more
Find your lost Legal & General ISA or Unit Trust
Contact us

Investment support
For customers who opened accounts before 2022
Our ISA and Investment Account (Unit Trust) investments are closing
Find out more
Find your lost Legal & General ISA or Unit Trust
Contact us
Important customer notices
July 2023
The Legal & General matured investments and the Cash ISA (Barclays) have closed.
If you have been affected by this change, you will have already received advance notice and confirmation of the changes that have taken place.
Please read all our communications carefully so that you fully understand the impact of the change. If we have requested more information from you, please respond as quickly as possible so that we can return your money.
Alternatively, you can also contact us on:
0370 998 0010 (UK)
+44 (0) 2920 276 998 (International)*
Open Monday to Friday 9am to 5pm.
*International call charges will vary.
We will record and monitor calls.
Existing customers who opened accounts BEFORE 2022
Holding your investment with us is not a long-term option and services are limited.
You can no longer:
- Make new applications for our legacy ISAs, Junior ISA or Investment Account (also called Unit Trusts).
- Make top-up investments into our legacy ISAs or Junior ISA.
- Set up a Direct Debit payment into your investment(s).
- Use My Account unless you are already registered.
Transfer of investments to Fidelity
During 2021, we transferred the administration of our personal investing business to Fidelity (Financial Administration Services Limited). If your investment(s) was transferred to Fidelity, please contact them for information about it.
October 2023
If you opened a Legal & General Stocks and Shares ISA and/or Investment Account before 2022, these investments are closing on 4 March 2024 (the Redemption Date).
If you are affected by this change, you will receive an information pack in the post over the coming weeks. Please read all our communications carefully so that you fully understand the impact of the change. If we have requested more information from you, please respond as quickly as possible so that we can action your instructions.
Alternatively, you can also contact us on:
0370 998 0010 (UK)
+44 (0) 2920 276 998 (International)*
Open Monday to Friday 9am to 5pm.
*International call charges will vary.
We will record and monitor calls.
Browse by topic
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Policy or investor support
Help with My Account
If you've got any questions about My Account, our Web Support Team will be happy to help.
You can call us on 0345 073 0785.Subject Access Requests and data protection
You can check how we collect, store and use your personal data in our Data Privacy Notice. You can also get in touch with us to learn more about how we protect and use your information.
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Bereavement support
Handling the finances when someone has passed away can be daunting, and far from easy. We'll do everything we can to make it as simple as possible.
We're here to guide you through each step:
- How to let us know
- Which documents you'll need
- What happens next
- How to contact us if you need any help.
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Complaints
Let us know something has gone wrong
We work hard to give you the best possible service but if we've let you down, please tell us. We'll try to make things right as quickly as we can.
Stay a step ahead of scams
We'll do everything we can to protect your money, but it's very important for you to stay alert to avoid pension and investment scams.
Keep your financial information safe and be careful about entering into an investment.
