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Existing customers.

With Profits support

Find more information or the answer to a question about a with profits bond or pension you have with us.

Investment support

Please start by selecting one of the options from the list below, so we can help you find the answer to your question.

Investment bonds support

Find more information about our Investment Bonds products, daily life fund prices and distribution rates, and information on fund switching.

Retirement support

Visit our retirement section if you're an existing customer and looking for support around retirement.


If you're already retired and have a question about your annuity, please contact us.


If you have a life insurance policy, it makes sense to consider placing it into a Trust. It will help make sure that your beneficiaries receive the money you intended to leave them with no added delays.


Our Trust Hub contains lots of information about different types of Trust and an interactive tool to help you decide which Trust is best for your needs.

Life cover support

Find the answer to a question or more information about life cover you have in place with us.

Insurance support

Find the answer to a question or more information about insurance you have in place with us.


Find the most commonly requested customer service forms to help you service your bonds, pensions and change your address.

Contact us

Getting in contact with us is easy - you can email or phone, and if your product supports it, use our online service
My Account.


Unsure who to contact?

Find contact details for the team who will be able to help you using your policy or plan number.


Login to My Account

For the majority of our products, the easiest way to access your product details is online through our customer self-service system, My Account.

Here you can view your policy details, update your personal information and send us a secure message.

If you haven't used My Account before, you'll need to register. It only takes a couple of minutes and all you need is your policy number.

Exclusive offers for you

You already trust us with some of your financial needs, so if you're looking for quality insurance from an award winning provider, why not make the most of our exclusive customer offers.

TaxFacts app

TaxFacts app

Download our free TaxFacts app for useful information like key tax dates, tax planning guides and tax calculators for many different scenarios. Search 'TaxFacts' and look for the yellow Legal & General logo in your app store.

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