Contact and Support

Need some help? Ask us a question below to find the information you need.
If you have a workplace pension you can login to My Account to view your policy details or update your personal data.

Browse by topics

  • Bereavement support

    Handling the finances when someone has passed away can be daunting, and far from easy. We'll do everything we can to make it as simple as possible.

    We're here to guide you through each step:

    • How to let us know
    • Which documents you'll need
    • What happens next
    • How to contact us if you need any help.
  • Complaints

    Let us know something has gone wrong

    We work hard to give you the best possible service but if we've let you down, please tell us. We'll try to make things right as quickly as we can.

  • Transfer to Reassure

    Transfer to ReAssure

    We’re deferring the transfer date

    Legal & General and ReAssure have jointly agreed to defer the proposed transfer of policies to ReAssure.

How to contact us

If we haven't answered your enquiry above, click on the relevant link below to find the correct contact information.

Retirement savings team

We can help you if you have an existing individual or workplace pension plan with us.

Retirement income team

We can help you with our annuities and income products.

Lifetime mortgage team

We can help you with our lifetime mortgages.

Pension Risk Transfer team

We can help you if your Workplace Pension has been transferred to a Legal & General scheme.