What do you want to contact us about?

I'm currently receiving my pensions benefits

Contact Us

Phone: 0345 766 0813
Monday to Friday
9:00AM to 5:00PM

Call charges will vary. We may record and monitor calls.

Email

paymentservices@landg.com

If you’re contacting us by email please remember not to send any personal, financial or banking information because email is not a secure method of communication.

Post

Legal & General 
Customer Payment Services
P O Box 809
Cardiff
CF24 0YL

I'm yet to receive my pensions benefits

Contact Us

Phone: 0345 077 8778
Monday to Friday
9:00AM to 5:00PM

Call charges will vary. We may record and monitor calls.

Email

dbretirements@landg.com

If you’re contacting us by email please remember not to send any personal, financial or banking information because email is not a secure method of communication.

Post

Legal & General 
PRT Retirements Team
City Park
The Droveway
Hove
BN3 7PY

Notify us of a death

We are sorry to hear of your loss. You will need the following details to hand to help you complete the notification form:

  • The Scheme Number
  • National Insurance Number
  • Full name, date of birth, address and date of the person's death to update the correct scheme
  • Details of any surviving spouse, dependents or beneficiaries as well as any other representative details so that we can send documentation to the right address
  • Death certificate

Notify us of a death