Getting in touch
What do you want to contact us about?
Contact us
Phone: 0345 766 0813
Monday to Friday
9:00AM to 5:00PM
Call charges will vary. We may record and monitor calls.
If you’re contacting us by email please remember not to send any personal, financial or banking information because email is not a secure method of communication.
Post
Legal & General
Customer Payment Services
P O Box 809
Cardiff
CF24 0YL
Contact us
Phone: 0345 077 8778
Monday to Friday
9:00AM to 5:00PM
Call charges will vary. We may record and monitor calls.
If you’re contacting us by email please remember not to send any personal, financial or banking information because email is not a secure method of communication.
Post
Legal & General
PRT Retirements Team
City Park
The Droveway
Hove
BN3 7PY
We are sorry to hear of your loss. You will need the following details to hand to help you complete the notification form:
- The Scheme Number
- National Insurance Number
- Full name, date of birth, address and date of the person's death to update the correct scheme
- Details of any surviving spouse, dependents or beneficiaries as well as any other representative details so that we can send documentation to the right address
- Death certificate
Frequently asked questions
Find out answers to some of the most common queries we receive.