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Getting in touch

What do you want to contact us about?

Contact us

Phone: 0345 766 0813
Monday to Friday
9:00AM to 5:00PM

Call charges will vary. We may record and monitor calls.

Email

paymentservices@landg.com

If you’re contacting us by email please remember not to send any personal, financial or banking information because email is not a secure method of communication.

Post

Legal & General 
Customer Payment Services
P O Box 809
Cardiff
CF24 0YL

Contact us

Phone: 0345 077 8778
Monday to Friday
9:00AM to 5:00PM

Call charges will vary. We may record and monitor calls.

Email

dbretirements@landg.com

If you’re contacting us by email please remember not to send any personal, financial or banking information because email is not a secure method of communication.

Post

Legal & General 
PRT Retirements Team
City Park
The Droveway
Hove
BN3 7PY

We are sorry to hear of your loss. You will need the following details to hand to help you complete the notification form:

  • The Scheme Number
  • National Insurance Number
  • Full name, date of birth, address and date of the person's death to update the correct scheme
  • Details of any surviving spouse, dependents or beneficiaries as well as any other representative details so that we can send documentation to the right address
  • Death certificate
Notify us of a death
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Frequently asked questions

Find out answers to some of the most common queries we receive.