We're working with SJP as a Strategic Partner.
Supporting you and your clients
Retirement has radically changed. Your clients need more support than ever to help them navigate their choices and make more informed decisions.
At Legal & General Retail Retirement we want to help people lead longer, healthier, happier lives and believe that everyone should be able to have a ‘more colourful retirement’. The Division comprises the group's individual annuity, lifetime mortgage and care solutions businesses.
We have a team of dedicated account managers here to support you. We’ll work with you to find new ways of approaching the complexities of retirement advice and develop solutions that answer client needs.
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Pension Annuity
Annuity quotes and portal support
Telephone: 0345 071 0040
Email: broker.annuityquotes@landg.com
New business or track cases online via Track My Apps
Telephone: 0345 070 2459
Email: annuities.quotes@landg.com
In payment
Telephone: 0345 766 0813
Email: paymentservices@landg.com
Our address: Legal & General Retirements, PO BOX 809, Cardiff, CF24 0YL
Call us Monday to Friday between 9.00am to 5.00pm. Call charges will vary. We may record and monitor calls.
For Pre-Sales you can contact your Account Manager below.
Lifetime Care Plan
New business & quotes
Telephone: 0345 070 2459
Email: lcp@landg.com
In payment
Telephone: 0345 766 0813
Email: paymentservices@landg.com
Our address: Legal & General Retirements, PO BOX 809, Cardiff, CF24 0YL
Call us Monday to Friday between 9.00am to 5.00pm. Call charges will vary. We may record and monitor calls.
For Pre-Sales you can contact your Account Manager below.
Find your Account Manager
To find your Account Manager click below on your location.
Bristol, Cardiff, Cirencester, Exeter, Newbury and Solent
Basil Anderson: 07393 753 622 basil.anderson@landg.com
Aberdeen and Belfast
Ben Evans: 02920 355395 benjamin.evans@landg.com
Edinburgh and Glasgow
David Price: 02920 432080 david1.price@landg.com
Cambridge, Nottingham, Solihull and LMBU
Ian Ferguson: 07384 901 033 ian.ferguson1@landg.com
Leeds, Liverpool, Manchester and Newcastle
Kimberley Jones: 02920 432230 kimberley.jones@landg.com
Canary Wharf (London), Elstree (London), Hamilton Place (London), Kingsways (London), Lombard Street (London) and Westerham
Terry Jordan: 07739 855 520 terry.jordan2@landg.com
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Pension Annuity
Retirement incomeAllows your clients to plan their future knowing what their income will be each year, confident that payments won't fall, with the choice of a fixed or increasing income.
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Lifetime Care Plan
Our immediate needs annuityOur Lifetime Care Plan, an immediate needs annuity, provides a guaranteed monthly payment for life to help pay for your clients’ care home fees.
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Submitting your immediate needs annuity quote with us has changed
Below, we have outlined the steps to quote for our immediate needs annuity (Lifetime Care Plan).
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1
Care Fees Plan Questionnaire
Complete this form with your client and if they have a Power of Attorney, also with their legal representative.Then send the Care Fees Plan Questionnaire form, along with any Power of Attorney documentation to us. You can send the documents by either emailing them to lcp@landg.com or post to Legal & General Retirement, PO Box 809, Cardiff, CF24 0YL.
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2
Care Home Report
Once we receive the Care Fees Plan Questionnaire we will make contact with the care home to arrange for a Care Home Report to be completed.
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3
GP report
We'll normally be able to give you a price without needing a GP report because we expect the Care Home Report to give us everything we need. This should allow us to get our quote to you quickly.
In certain circumstance we may need more medical information and request a GP Report.
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4
Quote pack issued
Our underwriting team assess the medical information and provide our operational team with the decision. We'll use this to produce a quote which we’ll send to you along with a quote pack containing our key features, acceptance document, terms and conditions and care provider declaration.
Key documents
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How to contact ReAssure
If you are trying to contact us regarding your client’s SHP/PPP/PPSIPP/PP2000/GPP2000 or policy beginning with U/UP, please note these plans have been transferred to ReAssure who can be contacted using the details below.
Telephone: 0800 013 0484
Email: advisersupport@reassure.co.uk
Addresss: ReAssure, Windsor House, Telford, TF3 4NB
Call them Monday to Friday between 8.30am to 5.30pm. They may record and monitor calls. Call charges will vary.
Useful links
