Useful links
The Pensions Ombudsman
An independent organisation set up by law to investigate and resolve complaints and disputes arising from pension schemes.
The Pensions Ombudsman can be contacted at:
The Office of the Pensions Ombudsman
10 South Colonnade
Canary Wharf E144PU
Tel: 0207 630 2200
The Pensions Regulator
The Pensions Regulator regulates workplace pension schemes and can step in where it feels that a scheme is not being run properly or where it has evidence that members’ benefits are endangered. The plan’s administrators and professional advisers have a duty to report to The Pensions Regulator if they believe there have been any irregularities in the way you plan is being run.
The Pensions Regulator can be contacted at:
The Pensions Regulator
Napier House
Trafalgar Place
Brighton BN1 4DW
Tel: 0345 600 0707
Legal & General Mastertrust
Your pension plan is part of the Legal & General Mastertrust scheme. The Legal & General Mastertrust is a defined contribution (or money purchase) pension scheme which different employers can join. It is overseen by a board of Trustees who are legally bound to look after your money and put your best interests first.
The trustees appoint Legal & General Assurance Society Limited to administer the scheme on their behalf.
Your employer has joined the Legal & General Mastertrust by deed of participation. If you'd like more information on how the Legal & General Mastertrust works you can visit the its website: