Looking after your interests
We are here to look after your interests. We want to listen to your feedback and understand what ‘value for money’ means to you. We do this through:
Annual Member Forums
We held our first Annual Member Forum in October 2016. The session was organised and run independently of Legal & General and was the first of its kind. Approximately 70 scheme members attended, receiving updates on our remit, progress and presentations on topical issues such as environmental, social and corporate governance matters.
Member feedback from this event was both positive and helpful.
We have held our Annual Member Forum each year since and in preparation would be delighted to hear from members with suggestions of topics for the next event.
Annual Member Surveys
We believe it’s very important that we have a system in place to be able to understand what ‘value for money’ means to members. As an IGC, we have a lot of experience in understanding pension matters but we need to be sure that the areas we are progressing are the ones that are important to members.
Since 2016 we have collaborated with ten IGCs in an extensive member survey. Working with other pension providers allows us to compare the views of Legal & General scheme members with those of members of other providers’ schemes.
Legal & General use the quarterly employer groups to provide employers with updates on regulatory changes, areas of focus and member communications. At each meeting we are invited to update employers on our progress and hear from employers on areas of potential concern and future areas they would like to see the IGC focus on. This has proved a very useful means of gaining feedback throughout the year.