Additional Support

Vulnerability has many factors. We can all find ourselves in a vulnerable situation from time to time. When this happens or we’re feeling vulnerable our needs may change.   

Admitting vulnerability or seeking help can feel hard, especially when we don’t have close family or friends to confide in.

We care about our customers and their loved ones, which is why we're there when you need us.

If you already have one of our policies and need some help or guidance, you can call us on 0370 900 3110*  and one of our friendly team will be happy to help.

Please call us on 0370 900 3110*  if you are visually impaired and would like a document in Braille, large print or audio tape or CD.

*Calls may be recorded and monitored. Call charges will vary.

Please note we are not responsible for the content of third party websites

From mental health to money worries, here you'll find some useful contacts.