COVID-19 Travel Insurance FAQs

We've pulled together some frequently asked questions for our existing customers. Some of the answers, depend on when you purchased your policy, so make sure you know the date your policy was purchased and find the relevant section below.

Please note: We are not responsible for the content of any third party websites 

If you purchased a travel insurance policy and travel started before 23:59pm on Thursday 12th March 2020

If you purchased a travel insurance policy and are due to travel after 23:59pm on Thursday 12th March 2020

If you have a trip booked, book a trip or travel after 17th March 2020