Enhancing your clients' experience by providing a “full” home moving service
By Graham Le Bas, Head of Broker Proposition at SortRefer
Experts in their field
Whether buying their first or subsequent home, or doing a remortgage, it is arguably one of the most significant and sometimes stressful processes your client is going to experience.
You and your client rely on the knowledge and expertise of conveyancers to guide you through this journey from start to finish, supported but an equally knowledgeable, dedicated support team at SortRefer.
Often a first-time experience, it is comforting to know you are in good hands with SortRefer.
Performance and quality
The conveyancing process can be very daunting for most people, which is why our suppliers are handpicked to provide the best possible experience your client deserves.
It is important to ensure that the quality of service being provided is maintained. This is achieved with regular reviews, support and sometimes training for our suppliers to keep the standards at the highest possible level, to ensure your clients’ needs are met.
Speed and ease of use
Our portal is bespoke built by our in-house development team and is underpinned by customer service, support and fantastic supplier relationships. SortRefer can help you:
- Access instant, accurate, inclusive and competitive quotations for relevant products, including Conveyancing.
- Earn an additional income through flexible referral fees.
- Enhance your client experience and provide a ‘full’ home moving service to match your Mortgage Advice.
- Gain full control of each customer journey through real-time case tracking updates.
Dedicated support and personalised service
Living in the real world, we understand that sometimes things may not go the way we initially expected, which is why we have a team of dedicated Business Development Managers, each supported by an equally dedicated Support Executive. With coverage across the whole of mainland UK we are always close by to provide you with support if you and your client need it.
Reputation
We pride ourselves in not only providing a Multi award-winning portal but also listening to what our introducers have to say.
Evolved over 16 years, SortRefer online portal has been enhanced by the numerous suggestions made by its users.
This is why SortRefer is: “Built By Brokers” – “For Brokers”
For adviser use only. Please note this content has been supplied by our lender partner and as such, is their responsibility. No party shall have any right of action against Legal & General in relation to the accuracy or completeness of the information in this article.