We understand how important it is to ensure scheme members understand and engage with their pension. Effective and engaging communications with scheme members continue to be our focus.

Members will be fully supported by our comprehensive range of member communication and engagement solutions which have been designed to help them make informed decisions regarding their pension pot and choices at retirement.

We use a variety of communication channels, optimising messages for different media, both at launch and throughout the lifetime of the scheme.

Online tools for members

We have a range of online tools to help members get on board and to see if they're on track for the retirement they hope for. All our online platforms and tools are optimised for use on all devices.

Further engagement and support

Supporting members throughout auto enrolment and their journey towards retirement, we can work with you and your client to develop further engagement. We can provide:

  • face-to-face presentations and webinars
  • videos, posters, desk-drops or messages on screens in appropriate areas of the workplace
  • template communications to promote auto enrolment
  • auto enrolment notifications
  • support for high earners
  • operational communications throughout their journey to retirement
  • online pension benefit statements
  • UK based member helpline