System videos
OLP Connect - Your protection dashboard
An overview of our brand new Protection Dashboard, a simpler, more streamlined way for you to manage your customer applications.
Existing Business Agent Hub
An overview of the improvements added to our Existing Business Agent Hub giving you more information about each policy on screen.
Existing Business Agent Hub - Further improvements
An overview of the additional improvements added to our Existing Business Agent Hub including features to help you keep track of your clients’ policies, payment history, and claim status.
How to access documents
An overview of how to view and access documents within OLPC.
How to get a quote
Quick guide on how to get started on doing a quote on OLPC.
Completing a discretionary trust
An overview of how to fill in and complete an trust form within OLPC.
Completing Digital Declaration of Health
An overview of how to utilise of digital process that empowers you to swiftly and effortlessly complete the Declaration of Health, ensuring your customer is on risk sooner.
Setting your contact preferences
Quick overview of how to ensure your global contact preferences are set correctly to receive updates on your pipeline.
Setting your individual preferences
Quick overview of how to ensure your individual contact preferences are set correctly to receive updates on your pipeline.
How to amend an application
A quick demo on how to amend an application in OLPC.
How to accept a decision
An overview of how to accept a decision if needed.
How to start a policy
A quick overview of how to start a new policy on our system.
How to reinstate a direct debit
A quick demo on how to reinstate a policy if the direct debt has been cancelled or lapsed.
Hand off
An overview how to utilise the hand off, what you will see and your customer can expect to see when they go to complete the questions, then how you can complete the submission of the application.
Prepare for your adviser appointment
If your income changed because of an accident or serious illness, your adviser will be able to help, whether you’re renting or own your home. Learn what's needed to prepare for your appointment.
How to prepare for your mortgage appointment
Get the most out of your mortgage appointment with tips on how to prepare for your appointment to get the most out of your new home.
How to prepare for your re-mortgage appointment
Prepare for your mortgage appointment with help on finding the best mortgage, potentially saving thousands of pounds.
Wellbeing Support
From the day the policy begins, your clients have access to Wellbeing Support, provided by RedArc Assured Limited directly, for practical and emotional assistance.
Rehabilitation Support Service
Rehabilitation Support Service gives your clients access to our UK-wide team of clinical healthcare experts, to support their quicker return to work following a valid claim. It’s included as standard on our income protection products.
Private Diagnostics
Access some of the UK’s top consultants and non-invasive diagnostic testing for cardiology, oncology or neurosurgery referrals. Available for an additional £4.50 a month on life insurance, critical illness cover, income protection and rental protection.
Fracture Cover
Fracture cover is there to help with the extra costs an injury can cause, such as childcare or travel costs. Available for an additional £5.90 a month on life insurance, critical illness cover, income protection and rental protection.
Hear from our Care Concierge Business Manager on how your clients can make the most out of the free service.
