
Independent Critical Illness Cover
When illness happens, life doesn’t stop.
Agency Payments Team
For queries relating to agency payments, contact a member of our helpful team:
Email: agencyprocfee.enquiries@landg.com | Telephone: 0370 900 5010
Lines open 10.30am to 1pm and 2pm to 3.30pm. We may record and monitor calls. Call charges will vary.
Products and services

Personal protection
Personal protection that can be tailored to suit your client’s needs with cover that’s made to protect every family, mortgage and lifestyle.

Business protection
Comprehensive policies for small and medium-sized businesses to protect key people, shares and partnerships.

Umbrella Benefits
Our added-value services, included at no extra cost. For your client and their family, for every generation, at every stage of life.

CPD Academy
Earn structured CPD with our regular CII-accredited webinars and workshops.
Important updates
Product Governance, Fair Value (PS21/5) and Consumer Duty
We have built a customer centric approach to product development with robust governance processes to ensure we meet customer needs and regulatory requirements as a manufacturer of insurance products.
Critical illness updates, for plans that adapt when life changes
Our recent changes provide even greater financial support and flexibility to your clients and their family.

Tech Hub
Through our strong relationships and connections, we're able to negotiate deals with a range of third-party tech partners, to provide software and tools at discounted rates.

Referral Pro
Referral Pro is a network of trusted partners that our members can refer cases that they may not be qualified to advise on, or are unfamiliar with.
Partners have been through a rigorous due diligence process so that our members can have confidence referring cases to them.

News & Insights
We work with our partners to bring the latest news and insights from within the industry.

Procuration fees
We are the ONLY mortgage club that will provide Payment in Advance*. You can now use our online form in ClubHub.

Meet the team
Our relationship managers and support teams are on hand to help you get the most out of our services.
Practical support for your client cases

Tools and calculators
Personalise protection with our tools and calculators for personal and business protection products.

Sales aids
Download our customer-friendly materials to support your client conversations on the need for protection.

Our claims
See our latest claims payment record, and find out how to make a claim on our products and optional benefits.

Case studies
Show your clients the financial and emotional impacts of protection with our real-life customer stories.

Trusts
Our guide to trusts, including what trusts we offer, their individual benefits, and how to set one up for your client.
Key documents and tools for new business applications
Existing customers should always refer to the policy documents supplied when they purchased their product.
Key documents
Key documents
Tools and calculators
Life Insurance (level cover)
For full details, download the Product Profiles PDF: 905KB document
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Maximum cover |
If Critical Illness Cover or Critical Illness Extra is added, the maximum cover will be:
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Maximum term |
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Minimum age |
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Maximum age |
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Premiums |
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Joint life policies |
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Trusts |
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Death in the first year |
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Fast underwriting decisions
80% of underwriting decisions receive an instant decision.
We’ll beat competitors
In some instances, you may be able to use Price Beater to get the best price for your client. Please see our Price Beater guide for more details.
Includes Accidental Death Benefit
Your client is covered while we process their application.
Waiver of Premium option
For an additional cost, your client won't have to pay their premium after 26 weeks if the person covered can't work due to illness or injury.
Terminal Illness Cover
Where the illness is expected to lead to death within 12 months, Terminal Illness Cover is automatically included for all policies with terms of two years or more.
Advance payments for funeral costs
Families can receive an advance payment of up to £10,000 on a valid life insurance claim to help cover funeral costs, with payment made directly to the Funeral Director. Terms & conditions apply.
We caught up with founders of Bates Wilcox, Natalie and Charlotte in our recent podcast to discuss the important of retention.

Latest episodes
Hosted by Legal & General’s Marketing Development Manager, Hazel Johnston and Account Director, Wayne Holcombe.
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