All fields are mandatory unless marked as optional.
Important: Legal & General must have received a headed letter confirming you have authority to act on the customers behalf. If we do not have authority then we will not be able to send you your illustration.
As we don't have already have your authority, please call our customer service team on 0333 004 8444 who will be able to help you.
In order for us to correspond with you on this account we will require:
- An original or certified copy of the Power of Attorney document
- 2 forms of identification; 1 proof of address, 1 proof of photo identification.
You can send this via post or email using the following details:
Email - customerservices@landghomefinance.com
Post - Legal & General Home Finance, Chadwick House, Solihull B91 2AA
As we don't have already have your authority, please call our customer service team on 0333 004 8444 who will be able to help you.
In order for us to correspond with you on this account we will require:
- A signed copy of the letter of Authority.
- 1 proof of photo identification.
You can send this via post or email using the following details:
Email - customerservices@landghomefinance.com
Post - Legal & General Home Finance, Chadwick House, Solihull B91 2AA
As we don't have already have your authority, please call our customer service team on 0333 004 8444 who will be able to help you.
In order for us to correspond with you on this account we will require:
- 1 proof of photo identification.
- A copy of the Grant of Probate / Representation or Letter of Administration
You can send this via post or email using the following details:
Email - customerservices@landghomefinance.com
Post - Legal & General Home Finance, Chadwick House, Solihull B91 2AA
As we don't have already have your authority, please call our customer service team on 0333 004 8444 who will be able to help you.
In order for us to correspond with you on this account we will require:
- A headed letter confirming you are acting on behalf of the customer, including the customers name, property address and account number.
You can send this via post or email using the following details:
Email - customerservices@landghomefinance.com
Post - Legal & General Home Finance, Chadwick House, Solihull B91 2AA
Power of Attorney details
These are your details we should already have on record.
Solicitor details
These are your details we should already have on record.
Relative/Third party details
These are your details we should already have on record.
Executor/Administrator details
These are your details we should already have on record.
Account holder details
These are the account holder's details that are required, which we should already have on record.
Identification checks
In order to verify who you are, please select one of the following sets of questions to answer (A or B). You must be able to answer both questions within each section.
Identification checks
In order to verify who you are, please select one of the following sets of questions to answer (A or B). You must be able to answer both questions within each section.
If you're looking to repay a lifetime mortgage in full today please call us on 03330 048444 to speak to our customer services team. Monday to Friday, 8.30am to 5.30pm. We may record and monitor calls.
If you're redeeming the loan within a three year period of one of the joint account holders moving in to long-term care, the compassionate repayment feature is available, which allows you to repay your lifetime mortgage with no Early Repayment Charge. If you're redeeming where the sole or both customers have moved into long-term care, you can repay the lifetime mortgage with no Early Repayment Charge.
In both of these instances, we require you to complete a long-term care certificate. If you haven't sent this already, you can complete the long-term care form and send it to us via post or email using the following details:
Email - customerservices@landghomefinance.com
Post - Legal & General Home Finance, Chadwick House, Solihull B91 2AA
If you're redeeming the loan within a three year period of one of the joint account holders passing away, the compassionate repayment feature is available, which allows you to repay your lifetime mortgage with no Early Repayment Charge. If you're redeeming where the sole or both customers have passed away, you can repay the lifetime mortgage with no Early Repayment Charge.
In both of these instances, we require a copy of the death certificate. Until we receive this, your illustration may still show an Early Repayment Charge. You can send this to us via post or email using the following details:
Email - customerservices@landghomefinance.com
Post - Legal & General Home Finance, Chadwick House, Solihull B91 2AA
If you’re looking to release more money you could use your Drawdown facility if you have one. If not, and the value of your home has increased sufficiently, you may be able to release more money through a Further Advance. Any further borrowing will be on the same product terms as your existing lifetime mortgage, but the interest rate may be different.
You may be able to transfer your lifetime mortgage to your new home – this is known as Porting.
Examples for change of circumstances;
* Health; for sight or hearing impairment, we could offer additional services such as Braille or
large print etc.
* Financial difficulties; we have 3rd party charities that could support you
* Personal; additional people moving into property or purchased another property so we can
keep your records up to date
