Help when you need it

We understand it can be distressing when you need to make a claim.

We want to help you with a stress-free claims process and take that pressure off you during this time.

Rest assured that each claim will be treated individually and personally.

Get in touch to make a claim


0800 137 101
9am to 5.30pm Mon to Fri

Over 50s Life Insurance

0800 009 3506
9am to 5.30pm Mon to Fri

Critical Illness

0800 068 0789
9am to 5.30pm Mon to Fri

Terminal Illness

0800 137 101
9am to 5.30pm Mon to Fri

Income Protection

0800 027 9830
9am to 5pm Mon to Fri

Home Insurance

0370 900 5565
24 hours a day, 7 days a week

Waiver of Premium

See page for details

Lifestyle Cover

0800 072 8315
9am to 5pm Monday to Friday

Useful links

People to talk to    
Macmillan 0808 808 0000 Cancer support every step of the way
CRUSE Bereavement Care 0844 477 9400 Somewhere to turn to when a loved one dies
The Child Bereavement Charity 01494 568 900 Helping and supporting families to rebuild their lives
British Heart Foundation   Further information about heart disease
Samaritans   Contact Samaritans anytime for confidential support


Practical help    
UK Government   Public services all in one place
Macmillan Financial Support 0808 808 0000 Benefits and other financial support
Age UK 0800 169 6565 Working to improve later life for everyone
Money Advice Service   Provides advice on money matters after death
Citizens Advice Bureau   Provides advice on rights and responsibilities