Existing Customers

Visit our Home Insurance Hub for everything you need for making a claim, managing your account, getting in touch and more.

To help you find out more about your policy, how to make a claim, frequently asked questions and much more visit our support pages.

Find out how to make a claim on your existing policy.

View and download your Home Insurance policy documents using My Insurance .

You’ll need to register to view your documents here

Vulnerability has many factors. We can all find ourselves in a vulnerable situation from time to time. We care about our customers and their loved ones, which is why we're there when you need us.