Existing Customers

Visit our Home Insurance Hub for everything you need for making a claim, managing your account, getting in touch and more.

We no longer sell or administer Pet Insurance. To find out how to make a claim or see frequently asked questions, visit our support pages.

We no longer offer Lifestyle Insurance. For further details, please click on the below.

View and download your Home Insurance policy documents using My Insurance .

You’ll need to register to view your documents here

Vulnerability has many factors. We can all find ourselves in a vulnerable situation from time to time. We care about our customers and their loved ones, which is why we're there when you need us.