Making a travel insurance claim
For all Travel Insurance claims, including lost personal possessions, holiday cancellation or curtailment, medical (non emergency) and travel delay claims, please call the claims phone number below. Call charges will vary. Calls may be monitored and recorded.
0800 107 5564
Lines are open:
9am to 5pm Monday to Friday
Closed Saturday & Sunday
We're closed on Bank Holidays.
Emergency Medical Claims (24 hr)
0208 666 9315
Scheduled airline failure or end supplier failure claims