Making a travel insurance claim

For all Travel Insurance claims, including lost personal possessions, holiday cancellation or curtailment, medical (non emergency) and travel delay claims, please call the claims phone number below. Call charges will vary. Calls may be monitored and recorded.


0800 107 5564

Lines are open:

9am to 5pm Monday to Friday

Closed Saturday & Sunday

We're closed on Bank Holidays.

Emergency Medical Claims (24 hr)

0208 666 9315

Gadget Claims

0330 8801752

Scheduled airline failure or end supplier failure claims

0208 7763752