Making a Home Insurance claim

In January 2020, Legal & General Insurance Limited (renamed Fairmead Insurance Limited) was bought by Liverpool Victoria General Insurance Group Limited (LV=).  Fairmead has given permission for claims to begin to be managed by LV=. 

You’ll still receive the same high level of care from the claims team that you’d expect, but when we contact you we’ll use the LV= brand.

If you need to make a claim, please call our claims line on 0370 900 5565.

Lines are open 24 hours a day, seven days a week. Calls may be recorded or monitored. Call charges will vary.

For more details of what is and isn’t covered, please visit our Home Insurance Hub to visit the product information page, to view the Policy Booklet, Product Information and FAQs.