Senior woman sitting on a wheelchair with caregiver

Expert care guidance for your customers

Nearly 6 million people in the UK are unpaid carers. We provide expert, empathetic support to help them understand, find, and fund care for later life.

Truly helping

Your organisation can make a huge difference to those customers balancing adult caring responsibilities

If you are considering supporting customers with either adult care needs or caring responsibilities, we can help you provide the right help at the right time.

Understanding the challenge for carers

Constant support

1.7 million people in the UK are providing 50 or more hours of care per week.

The peak age of caring

Those aged 55-59 are most likely to be carers, based on age group.

Increasing pressure

49% of carers have cut back on essentials such as food, heating and transport

Why work with L&G Care Concierge?

Since 2023, over 9 million customers and their families have gained access to our L&G Care Concierge service. We have provided one-to-one support to thousands of people. By working with us you’re benefitting from:

Real people, real results

A trusted brand in L&G with a strong reputation

Straightforward and simple

An expert service, already trusted by hundreds of organisations

Targeted campaign management

Experience in targeting and promoting the service

Hear from people who have used this service

Care Concierge: Hear from people who have used this service / 01:30

You have no idea how much you're helping um it's brilliant thank you.

This is exactly what we're here for you know as I mentioned as things progress as things.

change you know please feel free to utilize our service this is what we're we're here to do you know we can appreciate how the later life care.

Journey it's complex and you know having someone who can you know I you that give you an idea of what's available when things aren't always entirely clear that's entire you know that's what we're here for.

You’ve been a tremendous help and um so grateful um I'm so happy that there is this service I I tell you you've put my mind at ease um this has been really helpful and um it gives me so much more options.

I appreciate you calling in you know explain circumstances and you know hopefully you know as you've mentioned this will be helpful now for the next step.

Thank for your time you it's been great I can't tell you you know peace of peace of mind it's terrific.

Want to find out more?

For further details, feel free to reach out to our Head of Care Service, Adam Hillier.