Retirement income

Owing to measures that we’re taking to protect our employees and customers from the spread of coronavirus across our business locations, there have been some changes to our available services.

Our focus is on ensuring we continue to support customers, many of whom are older and some vulnerable. We’re making sure essential services are carried out including, making payments to customers, making key changes to customer details, processing bereavements, setting up spouse pensions, where applicable.

At the moment, our phone lines will be open for queries relating to these essential services only. All other phone lines are temporarily unavailable.

Our View - Key Account Managers are still available

Sales

table
Email Address

annuity.sales@landg.com

Legal & General Retirements,

PO BOX 809,

Cardiff,

CF24 0YL

In payment

RI
Phone Email Address
0345 7660 813

paymentservices@landg.com

Legal & General Retirements,

PO BOX 809,

Cardiff,

CF24 0YL 

Lifetime Care Plan

table
Team Telephone Email Address
Sales 0345 765 4465

annuity.sales@landg.com

Legal & General Retirements,

PO BOX 809,

Cardiff,

CF24 0YL

New business  0345 070 2459

lcp@landg.com

In Payment  0345 766 0813

paymentservices@landg.com

Care Home Reporting

For Care Home Reporting you can contact MorganAsh on 0330 159 8164. You can call them Monday to Friday between 9.00am to 9.00pm. Call charges will vary. They may record and monitor calls.

Aegon, Sun Life of Canada & Prudential clients

If you client has a GAR, GMP, GBA or any contract codes with specific benefits you would like to retain in the quotes please contact the below teams:  

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Partner Telephone Email Address
Aegon 0800 009 3867 

retire@landg.com

Legal & General Retirements,

PO BOX 809,

Cardiff,

CF24 0YL

 
Prudential 0800 048 3335 
Sun Life of Canada 0800 316 3062 

Call us Monday to Friday between 9.00am to 5.00pm.

Call charges will vary. We may record and monitor calls. 

If you're contacting us by email please remember not to send any personal, financial or banking information belonging to you or your client because email is not secure method of communications.

Meet our team

From everyday queries to starting up with us, see our team below

Key Account Managers

Andy Powell

Key Account Manger - North

Basil Anderson

Key Account Manager - South West

Ian Ferguson

Key Account Manager - Midlands

Terry Jordan

Key Account Manager - London & South East