We are changing the terms and conditions for the Legal & General ISA and Junior ISA investments from 6 April 2022.This change means we will stop accepting new payments into these existing investments from 6 April 2022. If you have any questions about this information, please talk to an independent financial adviser, or get in touch with us.

What are the changes and what do I need to know?

  • From 6 April 2022, no new payments can be made (lump sums, additional permitted subscription, or regular contributions) into your ISA, or your child’s Junior ISA.
  • The last date that we will accept lump sum top-up instructions and monies into your ISA or your child’s Junior ISA is 5 April 2022. Any payments received after this date will be returned to the payee.
  • If any regular payments are made into your ISA or child’s Junior ISA by Direct Debit, you should be aware that we will stop collecting regular payments from 6 April 2022. We will cancel the Direct Debit following the collection of the last regular payment due before 6 April 2022.

The Legal & General Investment Account, ISA and Junior ISA Terms and Conditions have been updated to reflect this change. The change is effective from 6 April 2022, and you can find the updated terms and conditions here. If you would like to receive a paper copy, please get in touch. An explanation of the update to your terms and conditions is set out below.

We may decide to limit services further in the future and it may not be a long term option to continue to hold your ISA or your child’s Junior ISA with us. We will write to you again to give you notice of any further changes to services.

Please inform any other individual(s) with decision-making authority for the investment about the important information covered here.

Why are you making this change?

As you may remember from our communications to you last year, after careful consideration we made the decision to sell our personal investing business to Financial Administration Services Limited (Fidelity).

A small number of customers remained with us, but most of our customers' investments were transferred to Fidelity. The transfer was completed in December 2021.

Going forward, we will be making some changes to the services we offer to those customers whose investment(s) remains with Legal & General.

What does this mean for my ISA
or my child’s Junior ISA?

We know your savings, and/or your child’s savings, are important to you. Please be assured that this change does not affect the current value of your ISA or your child’s Junior ISA. For the time being, you can continue to switch funds and withdraw monies as usual (note, overseas residents are not permitted to switch into funds they do not currently invest in and may not purchase units in new funds).

We will continue to:

  • Administer your ISA.
  • Manage the fund(s) you are invested in.
  • If applicable, manage any cash holdings you have.

What action do I need to take?

If you are satisfied with this change to your ISA or your child’s Junior ISA terms and conditions, you do not need to take any immediate action (unless you, or your child for a Junior ISA, are a US resident/citizen in which case, please get in touch with us). However, as explained earlier, holding your ISA or your child’s Junior ISA with us may not be a long term option and we recommend that you consider the options below and, if you’re unclear about what you should do, please speak to an independent financial adviser.

If you are not happy with the change to your ISA or your child’s Junior ISA terms and conditions, you can:

Move to another ISA or Junior ISA provider, without charge, at any time.

Please contact your chosen ISA or Junior ISA provider so that they can arrange for the investment(s) to be transferred to them.

You can either request to transfer your ISA or your child’s Junior ISA as a cash transfer or by re-registering it, providing the receiving ISA or Junior ISA provider can accept the re-registration of the investment.

Please note, to ensure that you do not lose the tax benefits of your ISA or your child’s Junior ISA, you must use your new ISA or Junior ISA provider’s transfer service so that yours or your child’s investment and/or money retains its ISA or Junior ISA wrapper.

For ISA investors only - sell your ISA investment and close your account (although you will lose ISA tax benefits).

You may also contact us at any time to sell your ISA investment, withdraw your money and close your account.

However, you should be aware that withdrawing your money or closing your account will cause you to lose the ISA tax benefits in relation to the money that is withdrawn. You should consider getting independent financial advice before doing so.

If you’re already registered for our online self-service facility My Account, this is the fastest way to sell your investment here.

Note: We will not charge you for transferring your ISA or your child’s Junior ISA to another provider, or to close your ISA account.

What is the change to my terms and conditions?

The following new statement has been inserted into your ISA and your child's Junior ISA terms and conditions:

“From 6 April 2022 you may not make any Payment(s) into your L&G ISA or L&G Junior ISA. From this date, regardless of any other provision in these conditions, the L&G ISA and the L&G Junior ISA are closed to further Payment(s). Please note that this also includes Additional Permitted Subscriptions (APS).”

A man working on a tablet.

Get in touch

If you have any questions about these changes or the future of your ISA or your child’s Junior ISA,
call us on
0370 998 0010 or
+44 2920 276 998
(international calls).

Our opening hours are now Monday to Friday, 9am to 5pm (UK time). Call charges will vary. We will record and monitor calls. Alternatively, you can email us at investments@landg.com – please be aware that for security reasons we're unable to confirm personal information via email.

Risk warning

Please remember the value of your investment and any income from it may fall as well as rise and is not guaranteed. You may get back less than you invest. Tax rules may change in the future and their tax advantages depend on your individual circumstances.