Repaying your lifetime mortgage in full
Are you considering repaying your lifetime mortgage?
Your lifetime mortgage must be repaid in full when you (or, if borrowing jointly, both of you) die or move out of your home into long-term care. We understand that your circumstances can change and you may choose to repay your lifetime mortgage early. Full repayments are called a redemption. You can find more information on this page or in our Redemption leaflet. You can use our online enquiry form to request a redemption statement to understand how much you would need to repay and the implications of this.
If you choose to repay your lifetime mortgage early, you may want to go back to your financial adviser for guidance. You should think carefully before you decide to repay any of your lifetime mortgage as there could be an Early Repayment Charge. It’s important to understand when an Early Repayment Charge applies and how much it will be.
If you’re making a partial repayment, please visit our partial repayment page and if you’re repaying in full, read the information below.
Request to repay your lifetime mortgage
If you’d like to request a redemption statement all you need to do is complete the online form.
If you're looking to repay a lifetime mortgage in full today please call us on 03330 048444 to speak to our customer services team. Monday to Friday, 8.30am to 5.30pm. We may record and monitor calls.
Common questions about repaying your mortgage
We need to be sure that the money we're receiving is from a legitimate source. We’ll need you to complete a donor form and share photo ID of the person who’s gifting the funds before you make the payment.
Contact our customer service team, who'll be able to help you with your request on 03330 048 444, Monday to Friday 8.30am to 5.30pm. We may record and monitor calls.
Yes, if we have your attorney registered with us, they can complete the online enquiry form. If we don’t have your attorney registered with us, please call 03330 048 444. Monday to Friday, 8.30am to 5.30pm. We may record and monitor calls. Visit Power of Attorney and lifetime mortgages for further information.