Customer notice:

Following the advice of the UK government, we have taken the difficult decision to temporarily close our offices and ask that all our Service Centre operators work from the safety of their homes. As such, we are unable to accept telephone calls for buying and selling instructions, and changes to your investments or your account.


You can still manage your L&G savings and your account online through My Account or by post.

Use My Account to:

  • Add to or sell your investments
  • Change your fund choice
  • Set up regular monthly payments
  • Check your valuation
  • Manage your account


Legal & General Investments

PO Box 6080


WV1 9RB 

Vulnerable customers

Vulnerable customers or those with exceptionally urgent financial needs can contact the team directly by email at

Can’t find what you’re looking for?

Send us a secure message through My Account and our team will get back to you as soon as possible. Due to the disruption, response times may be longer during this period.

Please note that unfortunately we cannot accept buying, selling and other instructions about your account or your investments given to us by any other route – for instance, over email or through our social media channels (such as Twitter or our Facebook group). The security of your savings is vital and so we have to make sure that any instruction relating to your account is genuine.

Still need help or have a complaint?

We're sorry, we can’t offer financial advice

We’re not able to advise on whether our products are suitable for your needs. What and how you decide to invest is up to you. If you do want advice on your investments, please seek out a financial adviser.

Need to make a complaint?

Our number one priority is to provide you with the highest level of customer service.

If there’s a problem please let us know and we’ll try to provide a solution as quickly as possible.

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