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Knowledge hub

Supporting your knowledge and development

We ensure you have everything you need

Our team offers personalised training, market insights and practical resources that will help you deliver exceptional value in every client meeting. From mastering client communication techniques to accessing simple, practical tools, we’ll empower you to meet and even exceed their needs. We’ll help you fine tune your protection expertise to drive the best outcomes for them – and for your business too.

vikki jefferies

“Confidence comes from being informed, prepared, and effective– and that’s where we come in.”

Vikki Jeffries

Market Development Director

How do you want to learn?

watch webinar

Watch

Earn structured CPD with our CII-accreditedwebinars and workshops.

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Listen

These short conversations are designed by advisers, for advisers to explore current topics of interest for those working in the financial services industry.

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Read

The latest campaigns, analysis and expert views to give you a deeper insight into market trends and products.

Watch our top webinars

Title

Time/ CPD mins

Topic

Link

Beyond the mortgage – Part 1

45 mins

In Part 1, you’ll explore how to build protection into your mortgage process, demonstrate your value as their trusted adviser, and enhance your conversations to drive better client outcomes.

Beyond the mortgage – Part 2

30 mins

In part 2, you’ll discover how to unlock your clients’ aspirations, confidently expand the discussion beyond the mortgage, and gain practical skills to anticipate and overcome objections.

Critical Illness - For Life, Interrupted

45 mins

This session explores the true financial impact of a critical illness, revealing how cover is used in real life to protect clients when they need it the most.

Latest episodes

Episode 32

Andrew Jenkins | Resilience and recovery: How do you build a growth mindset?

48 mins | 11th September 2025

Episode 30

Sidney Wager | Guiding professional growth: Being comfortable with the uncomfortable

28 mins | 17th July 2025

Episode 29

Rhian Mannings | Turning trauma into triumph: Filling the vacuum in bereavement support

38 mins | 19 June 2025

Episode 28

Charley O’Neill | Mortgage Mum: Finding work-life balance and flexibility in financial services

37 mins | 22nd May 2025

Step-by-step Adviser Toolkit guide

Your go-to toolkit for guiding client conversations, packed with tips, conversation aids, and helpful resources to support every stage of the advice journey.

Find your dedicated team

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Get in touch

Our dedicated sales and support team are here to help you with technical queries or support with your business.

Tools and calculators

Access our Protection tools and calculators for your next client meeting.

Literature library

Access our full library of documents, guides, and forms to support your advice process.

Business improvement

Improve your business retention with hands-on support from our experts.

Technical guides

Our home for technical topics to help you with complex policies, processes, and industry terms.